Steph Hall

[Steph Hall @cakebaked]

@RixosHotels flagging the below terrible service from rixos the palm not issuing refunds promised for travel disruption since March! Please help asap

[Steph Hall @cakebaked]

@RixosThePalm why have I still not received refund that was authorised in March? Over two months have passed since my refund was approved but no money has been received? This is beyond reasonable time frame and the excuse of a high volume of requests does not stand over 2 months

[Steph Hall @cakebaked]

@RixosThePalm why have I still not received refund that was authorised in March? Over two months have passed since my refund was approved but no money has been received? This is beyond reasonable time frame and the excuse of a high volume of requests does not stand over 2 months

[Steph Hall @cakebaked]

@EmiratesSupport Why is the Newcastle flight not operating when every other UK regional airport is ?

[Steph Hall @cakebaked]

Hi @EmiratesSupport why are flights leaving DXB to all other regional UK airports apart from Newcastle? We have friends stranded in Dubai and there is flights to London, Birmingham, Edinburgh and Manchester but no mention of a Newcastle return flight?

[Steph Hall @cakebaked]

And if no Newcastle flight why aren’t they given option of any other UK bound flight?

[Steph Hall @cakebaked]

Hi @EmiratesSupport why are flights leaving DXB to all other regional UK airports apart from Newcastle? We have friends stranded in Dubai and there is flights to London, Birmingham, Edinburgh and Manchester but no mention of a Newcastle return flight?

[Steph Hall @cakebaked]

@JustEatUK I will pop you a DM if you could bother for an actual response from a human and not an automated BOT response which I have received the same reply within 2 seconds of every email I have sent?

[Steph Hall @cakebaked]

@JustEatUK diabolical service from just eat, taking customers money not providing food or offers advertised and refusing refund as outside of 24 hours even though restaurant was informed immediately, now dealing with bots and auto responses on email. Shameful disgusting company

[Steph Hall @cakebaked]

@UnitCustomHQ_ No haven’t and what is the point as will just get an automated bot reply?

[Steph Hall @cakebaked]

@POferries how do I make a request for compensation? You cancelled my boat with less than 48 hour notice, put us on an early morning boat a 4 hour drive away which required us to travel a day early and find accommodation for the night. We are travelling with 2 young children!

[Steph Hall @cakebaked]

@DandG_Global @DandG_Support I haven’t received a response to any of my direct messages

[Steph Hall @cakebaked]

@DandG_Support @DandG_Global hi d&g can you tell me why one your engineers - Gary - has been rude and verbally abusive to my mother today in her own home and walked out of a job? Please can you ensure his behaviour is investigated immediately

[Steph Hall @cakebaked]

@DandG_Global @DandG_Support I have sent a private message with details and want to ensure this man is NEVER sent to her property again. her oven is still not fixed dispite 3 different engineers arriving without the correct part on 3 seperate occasions

[Steph Hall @cakebaked]

@DandG_Global @DandG_Support My mother was on hold for over an hour during the situation with this man you employ looking for help only to be cut off because she was you were “too busy” I will send you her number and you can contact her

[Steph Hall @cakebaked]

@DandG_Global @DandG_Support and that he never returns to her property and that someone professional is actually sent to repair the appliancce? After 3 visits not one of your engineers has fixed or even arrived with the correct part to fix it

[Steph Hall @cakebaked]

@vintedUK @vinted why are you withholding refund and compensation from honest buyers and sellers?

[Steph Hall @cakebaked]

Hi @vinted @vintedUK you’ve lost a parcel I sent to your verification hub and myself and the buyer are yet to receive any compensation, you say you’ll reply within 48 hours and it’s been 2 months despite myself and the buyer both chasing.

[Steph Hall @cakebaked]

@belfastairport @easyJet how long will you use staff shortages for as an excuse for horrendous service before you actually decide to recruit some more staff ? Over an hour in security this morning due to staff shortages …. told can’t board flight due to staff shortages….

[Newcastle United @NUFC]

It's Black and White. 🖤🤍

Our 2024/25 @adidasfootball home kit will go on sale at 8am tomorrow in-store at St. James’ Park and online.

[Steph Hall @cakebaked]

@HMRCcustomers hi how do u send you a private message about some help I need