callie

A maker of viscose bears 🐻& animals. I enjoy up-cycling furniture, crafting & have got an allotment growing mainly shallots! A bit of a womble

[callie @callie13smith]

@Screwfix Hello, I've just received my order with one item missing. How can I get the item or get a refund for the missing item without having to phone or whatsapp (whatever that is) ? thx

[callie @callie13smith]

@RoyalMail It's now back at South Midlands MC for a THIRD time - will you PLEASE just deliver it? @RoyalMail

[callie @callie13smith]

I appreciate that the post will take a bit longer due to the time of year, but this is ridiculous @RoyalMail 🫤

[callie @callie13smith]

@RoyalMail It's back at Northampton for a THIRD time - what's going on? @RoyalMail

[callie @callie13smith]

@RoyalMail Hello,
I dropped off a parcel on Thursday and it doesn't seem to have moved since. I keep looking at the tracking but nothing's happened. It's 48hr Tracked so should have been there Saturday.

[callie @callie13smith]

@RoyalMailHelp Hello, I was supposed to have a parcel collected today. Although the postie delivered something he didn't collect the parcel & I can't track it. Will he come tomorrow? Can I take it to the Post Office or would I have to pay again - and could I get a refund?
thanks

[callie @callie13smith]

@_Railcards Hello, I renewed my railcard on 25/8 sent 26th which I still haven't received. Your email states 'if you do not notify us within 30 days of your purchase, there will be a £10 administration fee to issue any replacement.' How can I get the card without the fee?

[callie @callie13smith]

@AskeBay Hello,
I'm a frequent buyer & occasional seller but the bombardment of the app every time I go on is incredibly annoying/frustrating & N/A. Is there any way I can stop it? I'm currently signed out of eBay until the 27th (when the app will be gone for a couple of days)...

[callie @callie13smith]

@FirstBusnews Hello, Could you tell me how much a Single / Return ticket from Weymouth to Lyme Regis would be please? thanks

[callie @callie13smith]

@nationalrailenq I haven't bought my ticket yet. I've seen that I can't get to WEY via BPW from OKM at the time I want to go but I could if I spend a couple of pounds more getting separate tickets - OKM to BHM / BHM to WEY - Could I buy both tickets from OKM Ticket Office? thanks

[callie @callie13smith]

@nationalrailenq Hello, I'll be going OKM to WEY on 15th. My first train gets into BHM(10A) at 11:38. The connection is 12:03 via WIN(1A)
As I'll have an 80+yr old & two cases could you tell me if my ticket would be valid to go via BPW at 12:12(11B) please? (less rush/panic) thx

[callie @callie13smith]

@RoyalMailHelp Hello, I'm wanting to send a gift to a friend in Portugal (worth about £10), but I'm unsure if they would have to pay tax on it? (or if I can pay the tax if that's the case). thx

[callie @callie13smith]

@premierinn DM sent

[callie @callie13smith]

@premierinn Hello, I've had to cancel my stay with you. I could cancel 28+ days before my trip (which it is) but the email said there was a problem with the refund "Please contact us via the webform on premierinn .com quoting “Unsuccessful Refund”. I couldn't find the 'form' :/

[callie @callie13smith]

@HSBC_UK Hello, I cancelled a holiday booking yesterday but as you'd sent me a new card (even though I hadn't used it) the refund didn't go through. Any idea how I'm supposed to get my money back? You've already kept a £13 partial refund from March, I can't afford to lose more

[callie @callie13smith]

2/2 Also, I tried to change my card details on my account but it said 'oops something went wrong' Would it be because I haven't got any bookings, other than the one I've cancelled?

[callie @callie13smith]

@StagecoachSW that makes more sense!

[callie @callie13smith]

@StagecoachSW Hello, Could you confirm (or otherwise) that 1+2 is a two day ticket please? thx :)

[callie @callie13smith]

@premierinn Hello, Having had to move my booking a couple of times because of strikes I was finally able to go on the 27th March. It was £13 cheaper than the original booking - would I have had a refund for the difference? thx

[callie @callie13smith]

@HSBC_UK Hello, I have a query about a message sent from HSBC to my mobile which I'm unsure how to reply...