@Pret Hi I had great service from Urara today at your Watford branch. I was stressed about a big move and I accidentally knocked over a salad onto the floor. I felt really bad about it but Urara was so kind, told me not to worry, and gave me a free treat. This cheered me up ๐
@AvantiWestCoast Hi the 9.30 from London Euston to Glasgow Ctrl has now arrived at Glasgow. The plug sockets arenโt working at seat E24. I forgot to tell the train manager
@LNRailway Hi. How can I apply for delay repay because I used my contactless card, I would normally upload my TFL contactless journey statement, but TFL has a cyberattack and itโs not possible to address statement
@LNRailway Good morning. This morning I lost my Apple AirPods case on your 7.45 service from Watford Junction to Euston. They must have galleon from my pocket onto the seat. I have reported it in your lost property website. Can you please also inform the senior conductor?
@LNRailway Hi I have an advanced ticket for 18.13 from Crewe to Euston. This train is cancelled and the next LNR train is at 19.13. Can I stay on the Avanti that Iโm on until Crewe, because this train terminates at Euston. We canโt wait an hour
@santanderukhelp Hi. A transfer was blocked that I was making to another bank account. I called and spoke to your fraud team (?) and the advisor Mohsan from Bradford was very professional , friendly and efficient. Itโs great youโre protecting customers money. All resolved