@easyJet how comes you were willing to sell me a bundle with my flights to include large cabin bags and seats but then as I’m in the final steps - no large cabin bags available - all sold out? So I couldn’t proceed?
Don’t sell bundles if you can’t honour them?
@OfficeShoes I was about to wrap my husband Xmas prezzy and opened the box and I’ve been sent the wrong item!!! I can’t get through on your web chat as your bot doesn’t understand anything
@HolidayExtras hi I have an airport parking booking with you guys at Luton Airport
Holiday Extras Drop and Go this Friday.
I’ve been informed Radio1’s big wkend is taking place next to the carpark! can you advise if we can still get to the CP? The road closures aren’t clear?!
@marksandspencer hi, I placed an order on the 23rd April, 1 item cancelled, 2 items have been delivered but the rest of my big order has said “Awaiting Dispatch” since the 24th! I know you warned of delays but this is silly now!
I placed another order on 24th & already received!
@johnlewishelp What happens to the stock that a customer returns in store? Will the store then hold the item of that brand or will your staff return it to your warehouse? I was after a particular dress of the brand but the size needed went out of stock just before I ordered typically.
@AskAllSaints hi, appreciate you want to focus on current season, but is there no way to view your outlet/sale stock? Searching for an item and it shows up on Google as in stock but as soon as I click through it brings me to your homepage?😕 thanks x
@marksandspencer looks I won’t be able to use my sparks offer this evening and the app is working not is your website!
So going to miss out on great offers! Left til last day of offers as only just got paid today!🙄 Gutted
@JoMaloneLondon hi my hubby purchased a candle but when I went to wrap it for a family member there was no box - my hubby said that the box snapped so threw it away!
Is it possible if I nipped into a different store they would give me a gift box or allow me to pay for one? Thanks
@sweatybetty hi, placed an order last Thursday morning. Was hoping to have an email by now saying it’s been despatched or arrived in store!? I fly this Saturday morning and there were items I needed for my flight/holiday.
Thanks
@BootsHelp hi, I’m concerned my points I’ve been saving for the last few months have been taken off?
Is there no way of checking transactions when you’ve used your points when you no longer have the receipt? I thought I had £50ish worth of points but now only have £13!?
@DHLParcelUK concerned that your delivery drivers don’t pay attention. I have a door bell which he ignored and dumped my parcel on my doorstep for the world to see but claimed he “left it behind my gate”… I don’t have a gate!
I do hope my parcel is still there when I get home!
@BBCNews What a load of BS BBC!
I’m in the same situation - I won’t see my car again yet I’ve not been “left in Limbo” Luton Airport have done the best they can and car insurance are now sorting everything out!
I’m just glad no one was seriously injured or killed!
@hm_custserv please explain to me why your Nottingham store closed 10mins early and staff ignored and laughed at me when I wanted to enter the store to return some items?!?! Disgusting rude customer service! I work full time and first I got to return my items!
@trentbartonland Great - is there a reason why it wasn’t showing on the screens? It just showed the one of 40mins after the 7:23?
My daughter panicked and had to run to friar lane to get an indigo that’s all. If she knew it was going to turn up she would have waited in the station. Thank you
@trentbartonland hi according to your timetable the Skylink (via long Eaton) it should depart Broadmarsh bus station at 7:23am and 7:43 but only the 7:23 turns up?
Is there an issue with the 7:43 please?
Thanks
@trentbartonland Hi thank you - my daughter missed the 7:23 by seconds. But when she checked the screens the 7:43 wasn’t there? Also just to clarify it’s the one that goes via long Eaton as she needs to get to chilwell.
@nextofficial hi, this skirt has been “available” for a week now but every day this week when I try and add it to my basket - it’s “currently unavailable”!! No way of checking in store stock either!🙄
Can you tell me what’s going on?
(Wanted a 12 btw)
Thanks
@theLOUNGERS Hi!
I know you display for your calories (thank you) but do you have the nutritional information of the macros for each dish? Otherwise how else do you work out the calories?
Really need this info for help track my macros! Thank you