cath

[cath @catadanjo]

@premierinn hello please can you tell
Me how long it takes to look into a complaint? I’ve sent DMs and it’s been 11 days now

[cath @catadanjo]

@premierinn hello, please can you tell me how to get some help with my complaint. I Spoke to head office on Sunday and was told I would receive an email response within 2 days and I’ve heard nothing. I have sent a direct message and still nothing..

[cath @catadanjo]

@easyJet hello I have booked a flight for 2 passengers. I only want to book a seat for 1 person and the other get auto assigned a seat. How do I do this please? It seems on the app I can only book seats if it’s for both passengers

[cath @catadanjo]

@AvantiWestCoast Thank you

[cath @catadanjo]

@AvantiWestCoast hi I’m booked on train Euston to Stockport but I will miss it as my connecting train from Tunbridge wells was cancelled. Can I use my ticket on a later train?

[cath @catadanjo]

@TPEassist @TPExpressTrains Thankyou

[cath @catadanjo]

@TPExpressTrains hello how does delay repay work if you have to walk the last part of journey?

[cath @catadanjo]

@TPEassist @TPExpressTrains Thanks I don’t want to make a complaint but the scenario is … train got cancelled, travelled on a later one but went to a different station at destination and no trains between the 2 stations so was a half hour walk. So my question is,, how do I add that part of the delay on?

[cath @catadanjo]

@clarkshelp I have spent hours on the phone trying to sort this out. I am still waiting for a refund for 2 items. I spoke to someone at customer service again this afternoon and they said they’d ring me back and I’m still waiting. The customer service has been appalling.

[cath @catadanjo]

@clarkshelp hello, how do I make a complaint please? I’ve contacted customer service and it is still
Not sorted out. I am owed some
Money for shoes I returned. Thankyou

[cath @catadanjo]

@marksandspencer hello I’ve been charged for an item on me receipt which I did not purchase

[cath @catadanjo]

@askryanair Ok thanks. My husband and me were sharing a carry on bag on a flight. It is booked in his name but is no longer able to go. I am travelling on same flight but the bag was in his name not mine. Can it be transferred to me so I don’t need to buy another one?

[cath @catadanjo]

@askryanair hello I have booked a check in bag but no longer want it. Is that ok!

[cath @catadanjo]

@askryanair hello. Can my carry on cabin bag be a rucksack not a wheelie bag? ie it’s a rucksack that fits the dimensions but not a case with wheels. The website says it has to be a wheelie bag. Many thanks

[cath @catadanjo]

@Ask_DP Do you not send me a link?

[cath @catadanjo]

@Ask_DP hi I have received a refund for some items I returned but not the full amount. It looks like 1 item is missing?

[cath @catadanjo]

@Ask_DP Ok thanks do I just reply to your message to DM you?

[cath @catadanjo]

@nikestore hi please can you advise how long after sending a return will I receive confirmation that it has been received? Thankyou

[cath @catadanjo]

@RubyRose76 @Captivate_LTD @Gildedballoon Loved the show tonight. You were brilliant