Catherine Orezzi

[Catherine Orezzi @catorezzi]

@SW_Help Hello! Are we expecting the trains to be running normally in the morning?

[Catherine Orezzi @catorezzi]

@monicabeharding Congratulations!!!! Very well deserved and a great result!

[Catherine Orezzi @catorezzi]

@British_Airways is there a problem with the website? I’ve been trying to check in all day and it says there is a high demand!

[Catherine Orezzi @catorezzi]

@SW_Help so the 15.08 just went straight through WAL without stopping. No notification to the staff or on the board!

[Catherine Orezzi @catorezzi]

@Wimbledon @ElinaSvitolina Brilliant match! The booing at @vika7 was uncalled for after a great match

[Catherine Orezzi @catorezzi]

@thetrainline Hi Lorcan, thanks for your reply. Seems all sorted today ☺️

[Catherine Orezzi @catorezzi]

Hi @thetrainline there seems to be an issue with some QR codes getting to Waterloo. Had issues yesterday and today. Is there a resolution as the station staff seem unaware.

[Catherine Orezzi @catorezzi]

@digitalspy Do we know if @RalfLittle is definitely staying on?!?! I really hope so! But I think it was a bit ambiguous at the end 🤞🏻

[Catherine Orezzi @catorezzi]

#RAHChristmas loving life singing carols with @rpoonline @sarahlou1973

[Catherine Orezzi @catorezzi]

@peterlzielonka @TUIUK Worst flight of my life ever! I hope the complaints are pouring into @TUIUK

[Catherine Orezzi @catorezzi]

@TUIUK what a total shambles at Cancun airport! I hope switching us from a TUI dreamliner to a Wamos Air is worth it with all the complaints you'll need to deal with! Your staff on the ground here are telling us that it's due to maintenance, which can't possibly be true.

[Catherine Orezzi @catorezzi]

@TUIUK https://t.co/gXCPPS7llT

Or not! Because TUI decide to send Wamos Air instead!

[Catherine Orezzi @catorezzi]

@TUIUK hearing alot about TUI dreamliners being replaced from Cancun to Gatwick with Wamos Air. Are you able to confirm which flights please. We are on TOM023 leaving Cancun at 17.05 04/12/22. We paid for Premium seats and understand Wamos Air does not have premium.

[Catherine Orezzi @catorezzi]

@TUIUK Done that and seen your reply. Not impressed at all. I had been telling everyone how good TUI premium is, but this is not acceptable. I don't care about your terms and conditions, it's about customer satisfaction, of which you won't have much if you keep doing this!

[Catherine Orezzi @catorezzi]

@OfficialBullsRL Whoop whoop! What a result!

[Catherine Orezzi @catorezzi]

@GBCheeseCo Will you be bringing back the Raspberry and Prosecco cheese?!

[Catherine Orezzi @catorezzi]

@MachaMckenzie @nytimes Same for me 😢

[Catherine Orezzi @catorezzi]

@SW_Help Hi SWR, do you think you'll ever run the 22.12 from WAT to WAL again? It would be great to have it running again! Thanks.

[Catherine Orezzi @catorezzi]

@GNRailUK Thank you I will try this

[Catherine Orezzi @catorezzi]

@GNRailUK Hi Great Northern, what can I do to query a delay repay compensation payment? I was caught up in the issues on Saturday but have been told I can only have a 50% refund, despite not being able to travel at all. Thank you!

[Catherine Orezzi @catorezzi]

@GNRailUK Hello Hannah, no we didn't travel at all. The ticket office wouldn't give us a refund, even though we had just bought them. Just said we had to do delay repay. But we couldn't use our return either as we had to take the car somewhere else to get into London.