@OptimumHelp@nycgov You can’t cancel online. They will not cancel until you’ve gone through level two after 46 minutes.
They will not give you a confirmation number over phone. This is ridiculous #illegal@NYCMayor
For the last 39 minutes been telling @OptimumHelp to cancel... they keep me on the phone and they won't. still waiting. still asking to cancel. Isn't this #illegal to make so hard or #impossible to #cancel ? I will post screenshot once it's finished able
#311 #ridiculous@nycgov
3- @AmericanAir elderly couple have issues moving but no help. I have a bag but all bins are closed. No one offers to help find space on bin so I have to put it in my seat. Just #terrible#custemerservice#fail#americanairlines I still can’t believe they blame me for using app!
2- @AmericanAir so now I have to run back through security and no one helps me. Now I may miss flight. I get to gate 60 minutes later. They are closing gate. I’m allowed in and to get to my seat there are two elderly people, I see many empty seats all over the plane. Nope.
@AmericanAir has the worst customer service. After waiting in line for an hour to get to security tsa tells me that my ticket from aa is not valid. I have to go back and get another one!
So I go back and the aa agents say that it’s my fault for using app ticket! #worst
Continues
When possible, avoid traveling with @avianca. It's almost impossible to get in touch with them. The website redirects and asks for the same info over and over and nothing happens. Same with their WhatsApp assistant. hard to find a number and it has hung up on me 3 times. #avoid
@The_Guarantors there is no phone number listed anywhere in your site. Is there really no way to contact you via phone?
I’m not even allowed to send you a direct message on x!
@afropunk no longer lets photographers in if they bring their cameras! Makes no sense to me as we actually promote it 🤷🏽Oh well. I was there outside for until 7ish and it was pretty empty. So I guess I’m not missing out on much photo ops anyways…#alternatives to #afropunk ?
@equator_aa I have called, I have sent emails. Nothing. Emails keep bouncing on non existent address. I’ve left vm’s. no one ever answers the phone. Yes during business hours.
We bought 3 washer/dryer’s. But with no way to repair them. #biggestmistake EVER. #badcustomerservice
Nobody should be able to buy the Supreme Court — but that’s exactly what is happening.
We have seen this corruption from multiple members of this extremist conservative majority SCOTUS, all while they continue to actively strip away the rights of American people.
@ADT is terrible. There is no way to reach via phone since their touch tone system won’t work and you can’t reach anyone. It just hangs up after a while. Imagine if in an emergency?! #terrible#unsafe
I asked the chat to call me but they won’t. No way to reach them quickly