Chief Commercial Manager (Passenger Services),SWR

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[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@Balaji42471468
Reg; NON BRANDED WATER BOTTLES (TAP WATER) at Hosur

We have advised Sr.Divisional Commercial Manager, Bangalore to take immediate remedial action.

ccmpb@swr

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@jha_sachi @RailwaySeva @srdcmsbc @PiyushGoyal @SWRRLY @GMSWR @drmsbc Company has been warned. Termination notice has been issued based on earlier complaints.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

Hello every one,
Yesvantpur - Belagavi (Train No.06581) Ugadi special of today has overwhelming response in reservation. #UgadiGreetings to all.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

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[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@Roshanraj1206 @IRCATERING @RailMinIndia Correctly said, Sir!

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@sanjumech @sureshpprabhu @PMOIndia @PiyushGoyal @RailMinIndia Sir, We are working on fidplaying furable tamper proof rate lists. Aldo examining feasibility of handing out flyers with rate and menu.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@IamShreyasK @RailMinIndia @IRCATERING Sir, As nformed. The errant servce provider has been penalized for not adhering to notified rates.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@IamShreyasK @RailMinIndia @IRCATERING Have responded on Saturday with details of action taken.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@sanjumech @sureshpprabhu @PMOIndia @PiyushGoyal @RailMinIndia Rate lists are defaced/removed.Making more permanent arrangements.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@arvindu111 @PiyushGoyalOffc @PiyushGoyal Sir, Just to clarify before we initiate action against the pantry car operator.

[South Western Railway @SWRRLY]

Shri A.K.Gupta,@GMSWR along with @DrmMys & Other Officials inspecting Hassan Stn/MYS Division on 13.10.2017
@RailMinIndia @AshwaniLohani

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@arvindu111 @PiyushGoyalOffc @PiyushGoyal Sir, Refer my telecon of last evening. Have managed to down load copy of bill posted Pl clarify if side dish consumed with vegetarian meal?

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@ananda_nadig @RailMinIndia Clarification Sir, Rate chargeable for idli and vada on board train is Rs.30/-. apologies for the erroneous communication.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@Its_ME_Shridhar Sir, We have taken note of your complaint. Train Side Vending contractor shall be penalized to serve as a deterrent to recurrence.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@ananda_nadig @RailMinIndia Advised M/s IRCTC to closely monitor the performance of the service provider to ensure there's no recurrence.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@vinodja98483211 @DrmMys @RailMinIndia Sir, Thank you for furnishing information. We shall take up with the errant service provider.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@vinodja98483211 @DrmMys @RailMinIndia From preliminary info obtained passengers protested against the presence of potato peelings in accompaniment served with dosas.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@ananda_nadig @RailMinIndia Sir,We have notified rates and we shall monitor his working and ensure rates levied are approved rates.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@ananda_nadig @RailMinIndia We are taking up with the Train Side Vendor responsible for overcharging on board the Talguppa Exp.

[Chief Commercial Manager (Passenger Services),SWR @ccmpbswr]

@vinodja98483211 @RailMinIndia Sir, Please furnish details of train/trains, by which the food has reportedly been dumped at Arisekere Jn.