Christine Durroux

Senior Partner chez @keapartners

[Christine Durroux @cdurroux]

#CustomerRelationship : the first profit center in 2020 ? #RelationClient #custserv http://t.co/BFjy9zhhBY http://t.co/IxCKGpDQu7

[Etienne Denis @EtiDen]

The 7 Laws of Regenerative Enterprises - revisiting #management - http://t.co/TAjfbOpERD

[Christine Durroux @cdurroux]

What will be #CustomerRelationship in 2020? #RelationClient #custserv http://t.co/vNFv2oIm0E

[BlogRelationClient @RelationClient_]

Et si la simplicité était la vraie attente des consommateurs ? http://t.co/0fv4ZO4OH9 via @Cdolisy #marque #RelationClient

[Thierry Spencer @ThierrySpencer]

Résultat du salon @strategiec : le petit lexique de l'#excellence client by @AcademieService http://t.co/xJa7XGdIL6

[Christine Durroux @cdurroux]

La #RelationClient: un basique, un mal nécessaire ou un coût ? http://t.co/JMMyrH65Zb

[Kerry Bodine @kerrybodine]

How Customer Experience Impacts Your Bottom Line http://t.co/JmgwfSZLg5 #CX #custexp #ROI

[Christine Durroux @cdurroux]

#CustomerRelationship 3rd dilemna: Standardization vs. customization #RelationClient #custserv http://t.co/76cXCxuLk3

[Christine Durroux @cdurroux]

#CustomerRelationship 2nd dilemna: #Customer #knowledge versus customer fatigue #RelationClient #custserv http://t.co/P5eUqNBIR7

[Christine Durroux @cdurroux]

RT @Alliancy_lemag - Pourquoi la #personnalisation de la #relation #client est incontournable | http://t.co/h2jcoEUr0J

[Christine Durroux @cdurroux]

#CustomerRelationship 1st dilemna: #Digitalization vs. human interaction #RelationClient http://t.co/kWOTuRolhK

[Christine Durroux @cdurroux]

#SocialMedia: don’t ignore it, it won’t ignore you - #custserv #RelationClient - http://t.co/5Mlst8vVXq

[charles delobel @charlesdelobel]

#RelationClient et #digitalisation. Prise de conscience des dirigeants. Complémentaire au #FaceAFace.

[Christine Durroux @cdurroux]

The 3 challenges on the way to #digitalization for #CustomerRelationship: Brand, organization and people http://t.co/9QCplkah0P #custserv

[Christine Durroux @cdurroux]

What will be #CustomerRelationship in 2020? Insights from 50 european practitioners http://t.co/xRQhFBKLkW #custserv

[Christine Durroux @cdurroux]

"The theory of seamless #CustomerRelationship works well on paper, but we’re struggling in practice" #RelationClient http://t.co/MvKZYmIftU

[Piaulet Thierry 🇫🇷 @ThierryPiaulet]

L’ère numérique booste la relation client http://t.co/lOI12CYPz7
v/@CercleLesEchos
#RelationClient

[BlogRelationClient @RelationClient_]

Impliquer les #Clients dans la conception des produits devient incontournable http://t.co/ACNvKy0pPr via @cdolisy #RelationClient

[Christine Durroux @cdurroux]

“#CustomerRelationship: it’s not in our culture” - testimony from european executives - #RelationClient http://t.co/KmVJObvjwt