Cecilia Rydberg

Freelance Journalist, Always on the lookout for freelance writing opportunities. ❤️ water & environment

[Cecilia Rydberg @ceciliarydberg]

@Upwork hey guys! I am an Upwork freelancer (and also have an agency on Upwork), was just trying to send a proposal from my freelancer account..that has over 200 connects and was told I need to top up from my agency account...HELP? thanks!

[Cecilia Rydberg @ceciliarydberg]

@giffgaff yes, they said they've sent it to the wrong address, but now one arrived today and it still says its wrong.

[Cecilia Rydberg @ceciliarydberg]

@giffgaff Hey guys! I had my phone stolen, but would like to keep my number (had it for aaaages), how do I do that with the new sim that's coming if the old phone has been stolen? Thanks!

[Cecilia Rydberg @ceciliarydberg]

@giffgaff Hey sorry this is getting really ridiculous, I received another sim today and activated it per the instructions above and it says it's not the correct sim for my stolen phone. You've sent that to my old address, so how is this going to work, been without a working phone 8 days!

[Cecilia Rydberg @ceciliarydberg]

@giffgaff Hey @giffgaff I'm still waiting for the right sim from you guys, it said I couldnt activate the one that I had ordered...so I ordered a new one. Will that work? I really want my old number back and have been without a sim for a week now 😂

[Cecilia Rydberg @ceciliarydberg]

@giffgaff Thank you Hannah, I've received the sim now, how do I go about getting my old number back please? (as I've blocked the phone/old sim) thanks!

[Cecilia Rydberg @ceciliarydberg]

@giffgaff Thanks! How will I know which sim is the right one if I already ordered one beforehand?

[Cecilia Rydberg @ceciliarydberg]

@giffgaff just did, thank you for the reminder (I already ordered a new sim but want to keep my old number)

[Cecilia Rydberg @ceciliarydberg]

@bookingcom Spent an hour in queue to your customer services, asked to be put on the line to a manager only to have the call dropped/cancelled. I would like a full refund for a genuine SCAMMER of a host at l'Ambre de Calais - Elégance et plénitude, requestion a 500EUR deposit???

[Cecilia Rydberg @ceciliarydberg]

@UpworkHelp @Upwork Just had my entire agency/freelancer (all) suspended, no email has been sent to my email. Just a red banner saying it has been suspended. We follow ALL Upwork's stringent policies, why have you suspended my account - this is our ENTIRE livelihood.

[Cecilia Rydberg @ceciliarydberg]

@DeepLcom Hey Deepl, you guys keep trying to charge me but I cancelled my trial, can you please cancel?

[Cecilia Rydberg @ceciliarydberg]

@OpusClip Hello Opus, don't seem to be able to get hold of human customer support, I would like to ask for a refund please as your captions do not translate well to Swedish and I end up having to do everything manual because it leaves words and emojis out. Thanks

[Cecilia Rydberg @ceciliarydberg]

@audibleuk It seems impossible to cancel your direct debit and speak to anyone about a refund, kindly direct me how to do it? Thanks!

[Cecilia Rydberg @ceciliarydberg]

@loom Sure, doing it now, thanks!

[Cecilia Rydberg @ceciliarydberg]

@loom Been charged for 5x months for your videos but I did not sign up, I was happy with the 25 free videos. We already having a paying account in our household. Emailed and no reply, I'd like a refund please?

[Cecilia Rydberg @ceciliarydberg]

@Backstage I'd like a refund for my "membership" that I cancelled, you've deducted twice from me now. How can you have a policy of "not refunding" according to your customer service, when you've taken money in error?

[Cecilia Rydberg @ceciliarydberg]

@giffgaff Hey!
Currently in Denmark, heading back by car to London. Ran out of EU Roaming data, topped up 10 GBP credit..opened google, and then I received a message that my credit was done…how is this possible? I had 10 pounds credit for literally 10 seconds…. please help?

[Cecilia Rydberg @ceciliarydberg]

@OneStreamUK I'd like to be refunded for the payment you took but you neither answer emails nor phone calls (go figure) and still provide the crappiest internet. I was offered 2 free months for atrocious service yet you guys still took a payment and don't answer.....????????????

[Cecilia Rydberg @ceciliarydberg]

@OneStreamUK Hey guys, can you please answer your emails - you're charging me for a premium package when I have the slowest internet and I shouldn't be paying at all as agreed, kindly reply. Thanks.

[Cecilia Rydberg @ceciliarydberg]

@OneStreamUK hey guys, what's wrong with your customer service phone number - no one ever seems to be able to get through - and now when phone lines are open there's a busy signal forever...