Caitlin Feuer

@TheHellerSchool alum. Senior Policy Analyst for MA Office of Medicaid. Addressing health care access, equity, effectiveness & safety. Views are my own.

[Caitlin Feuer @cfeuer]

@NJTRANSIT It’s not working! It’s saying the code is invalid or expired. Trying to ride today.

[Caitlin Feuer @cfeuer]

@vacasarentals can you help? I paid the non-refundable $27 to have you look for my lost item and I’ve gotten no updates. If you clean the property it should have been found by now. I’ve called 3x with no news. Please DM me. #customerservice #upset #vacasa

[Caitlin Feuer @cfeuer]

@TheBouqsCo Thank you. I appreciate it. I’ll DM you now.

[Caitlin Feuer @cfeuer]

@TheBouqsCo I paid $100 for flowers for my mom for retirement. You delivered her dead flowers (and fewer stems than ordered). your “customer service” team offered me $10 off my next order (of dead flowers). Can I have my refund so I can get my mom flowers she deserves?

[Caitlin Feuer @cfeuer]

@disco_biscuits @Marc_Brownstein I really appreciate this effort and am impressed you could pull this together. That said, even with my vax and booster I can’t risk it right now. Brownie, did you say you could help with refunds? Thanks so much and hope I can still make the Cap!

[Caitlin Feuer @cfeuer]

@Uber_Support your app isn’t giving me my Amex platinum credit. I should have had $15 off in November and $20 in my account for this month. My card info is loaded and the app won’t let me delete and re-add any payment methods. Can you please help?

[Caitlin Feuer @cfeuer]

@united Thanks. She’s reaching out to y’all via Facebook now.

[Caitlin Feuer @cfeuer]

@united can you help my doctor friend get home so she can see patients tomorrow? She called after getting a text warning of delays and the person on the phone said she couldn’t even fly standby, but I’ve not heard of that before. Please DM. Thank you!

[Caitlin Feuer @cfeuer]

@Delta Need your help again. Thought we could get my husband taken care of separately, but it didn’t work and back in line for a 6 hour hold on the phone. Please help me — can’t have one of us going on vacation while the other is stuck at the airport.

[Caitlin Feuer @cfeuer]

@delta you helped me but I still need more help. Can your reach back out to me?

[Caitlin Feuer @cfeuer]

@Delta My flight is delayed and I’m going to miss my connection. App told me to call and the phone said it’s a SIX HOUR wait. Can you help? What else am I supposed to do other than get stuck in Minneapolis over night? Please DM so we can talk.

[Caitlin Feuer @cfeuer]

@MBTA two of the four touchscreens at Broadway don’t work. Please fix this. Thank you.

[Caitlin Feuer @cfeuer]

@HOBBoston Is there an opener? Thanks!

[Caitlin Feuer @cfeuer]

@BostonFire @nationalgridus Thanks for keeping us posted @BostonFire. Please keep tweeting. Monitoring closely from around the corner (1 Ashburton) to see if we’ll need to evacuate.

[Caitlin Feuer @cfeuer]

I might go to @GibblesArmy at Brighton Music Hall in Boston, MA - Oct 18 https://t.co/AZ5hfBRMeW

[Caitlin Feuer @cfeuer]

I'm going to @KishiBashi_JP at Paradise Rock Club in Boston, MA - Jun 20 https://t.co/sRNs0YaYMC

[Caitlin Feuer @cfeuer]

I might go to @BenFolds at Rockland Trust Bank Pavilion in Boston, MA - Aug 3 https://t.co/fYb2bUh9qA

[Caitlin Feuer @cfeuer]

@fly2ohare I was so excited to practice yoga during my layover but there are no mats in the yoga room! Can you fix this? Thanks!

[Caitlin Feuer @cfeuer]

I might go to @pigeonsplaying at Paradise Rock Club in Boston, MA - Dec 1 https://t.co/TVnl8FVDSx