@HomeServeUK You took my money and didn't finish the job. Your own engineer called repairs and insisted I should get a refund, yet my complaint was rejected. I paid for a service I never received. My trust as a customer is broken. I have the whole thing on CCTV and will publish
@HomeServeUK I have been complying with your complaints team that have misunderstood the complaint. Simple I paid for something; you didn’t fulfil leaving early not completing. Like a painter arriving to paint. Doing half the room and wanting full payment. I paid for a full flush.
@HomeServeUK the experience I’ve had with HomeServe has been the poorest I’ve ever had. I paid for a £800 service I was told I needed, to then find out on the day the engineer said it was misdiagnosed and not needed. For the engineer to terminate the service early. Leave… 1/2
@AskDyson just bought a brand new Airwrap I.D and upon opening the devices box is damaged, I’d like to get support to resolve this as the device is working as intended; just the Blue box is damaged. Feels like a waste to return the whole item for a rip to the box lid.
@ZenInternetHelp Hi in thinking of joining Zen 900 FF. One of the reasons in leaving Sky is because I want to set up a Eero mesh network using a Eero 6 Pro as a router directly connected to the Fibre ONT box removing the supplied router completely. Is this possible with you?
@VADO_uk Hi there, looking to make a possible registered warranty claim. Emailed the support I believe last week but had no reply. Shower mixer has a slight leak in a hardly used ensue unit. Registered for the extended warranty 9 years ago and not needed it till now. Help please
@skytv as a SKY VIP customer who's been with you for 10 years.Recent engagements I've had with you to renew my contact have been so poor and unsatisfactory,seen much better deals on partner sites, even your own black Friday deals are better than what was offered to me for loyalty
@HelloFreshUK you might have just lost a customer, I've ordered over 450 boxes with you! Today your “customer service” team was so unhelpful and blunt when I requested updating my discount code, not resolving my issue. It's a shame when brands neglect their long term customers
@mineheartdesign love your products, have Edison pendants! I ordered some bulbs, which are poorly made; I contacted [email protected] twice now. No response. Please come back to me to resolve this.
@British_Airways never have I had such poor customer service and, quite frankly, disrespect from a brand. 73 days for an obnoxious reply to a complaint! No, follow up a week later. The executive club should be ashamed.
@British_Airways@AmexUK Made a formal complaint over a week ago about the service received regarding my active companion voucher. No reply from the CS agent, chased twice and raised another complaint. Radio silence from BA! Terrible service and “support.”
@McDonaldsUK being hit with server error messages when trying to sign into the app! Been like this for days. Same when trying to reset my password. Help pls
@VirginAtlantic@AirFranceUK Please assist.Part of my infants surname has been partially missed off my booking.I need to get this amended so he can fly back to the UK.He is 3 months old so need to get this resolved ASAP. Please assist.Air France flight booked via Virgin Atlantic
@pritipatel@HM_Passport My son and I are stuck in Colombia waiting for his first passport to arrive to bring him home. As a British citizen I am unsupported and left in total limbo waiting for updates and progress! Waiting for his passport since Dec 2021. My visa expires soon!
@LATAM_UK tried 4 times today to get a refund on my refundable ticket!Been on the phone speaking to 4 different agents for over 40 mins a time;then get hung up on! Unacceptable! My flight is tomorrow and I want my refund.Don’t offer refundable tickets then make it hard to achieve