Charlotte Parkins

[Charlotte Parkins @charpa72]

@O2 Online chat wouldn’t help at all - kept saying I had to call the phone line. Which was impossible to get through to then kept cutting me off

[Charlotte Parkins @charpa72]

@O2 PLEASE HELP!! I’ve received 2 faulty iPhones in a row. Spent hours on Online chat v unhelpful. Drove 1.5 hr to store for new sim that didn’t work. Have called cust supp 200 times - busy. Get through then get cut off. Need this sorted urgently!!

[Charlotte Parkins @charpa72]

@O2 My son has been without a phone since 22 Nov when we ordered the upgrade. Didn’t get to make a decision as the advisor cut me off - again. Have spent over 10 hours on this, plus fuel to get to a store to get a sim that won’t work because the phone can’t be unlocked

[Charlotte Parkins @charpa72]

@O2 The last phone couldn’t be unlocked as it was lost/stolen. Have to get a replacement. Replacement ordered but then received an email that it’s out of stock. Called again (70 attempts to get through). Was told the only thing was to wait for stock or cancel order and start again

[Charlotte Parkins @charpa72]

@CSMorrisons hi, other numbers in the road I want a grocery order delivered to show when I put in the postcode but not the one I want - does this mean you can’t deliver there (neighbouring houses are listed)? Thanks

[Peter Stefanovic @PeterStefanovi2]

The Prime Minister’s outrageous defence to new Downing Street #PartyGate allegations is that people working in Downing Street at a time of national crisis were knocking back bottles of wine whilst at work!

If you think that’s unacceptable RT & tag your MP

[Charlotte Parkins @charpa72]

@DVLAgovuk Hi emma, I’ve checked that link at least 30 times a week. I’ve made over 120 calls now. I applied 10 weeks ago. This is crazy!!! please please please just tell me if the application is being processed. You can’t treat customers like this

[Charlotte Parkins @charpa72]

@DVLAgovuk PLEASE HELP!! Applied for and paid for provisional licence 28 April. Received paper form and returned immediately. Phoned over 100 times. Website says processing apps received 18 May. Still not received. Have messaged everyday!!

[Charlotte Parkins @charpa72]

@DVLAgovuk Please help - the link you gave me says provisional licences currently being processed were applied for on 18 may - I applied on 28 April - and well over the 6 weeks it says to wait before contacting. I have now made over 100 phone calls. Please. Please help!!!

[Charlotte Parkins @charpa72]

@DVLAgovuk @grantshapps PLEASE RESPOND!! Can’t get response on phone, email, chat, Twitter. Provisional licence applied for in April, tracking says awaiting paper form which I sent over 8 weeks ago. Why is it so hard to get a response? You’ve taken my money so please send licence

[Charlotte Parkins @charpa72]

@DVLAgovuk @grantshapps please respond! Can’t get response on phone, email, chat, Twitter. Provisional licence applied for in April, tracking says awaiting paper form which I sent over 8 weeks ago. Why is it so hard to get a response? You’ve taken my money so please send licence

[Charlotte Parkins @charpa72]

@DVLAgovuk please help! No response email, chat, phone, twitter. Applied for provisional licence over 7 weeks ago online, sent paper form, tracking says awaiting paper form. Desperately need licence but can’t speak to anyone about it. PLEASE confirm application has been received!

[Charlotte Parkins @charpa72]

@DVLAgovuk @grantshapps please please respond! Can’t get response on phone, email or chat. Provisional licence applied for in April, tracking says awaiting paper form which I sent over 6 weeks ago. Need the licence urgently. Why is it so hard to get a response???

[Charlotte Parkins @charpa72]

@DVLAgovuk @grantshapps @DVLAgovuk @DVLAgovuk please please respond! Can’t get response on phone, email or chat. Provisional licence applied for in April, tracking says awaiting paper form which I sent over 6 weeks ago. Need the licence urgently. Why is it so hard to get a response???

[Charlotte Parkins @charpa72]

@DVLAgovuk please please respond! Can’t get response on phone, email or chat. Provisional licence applied for in April, tracking says awaiting paper form which I sent over 6 weeks ago. Need the licence urgently. Why is it so hard to get a response???

[Charlotte Parkins @charpa72]

@DVLAgovuk please help! No response email, chat, phone. Applied for provisional licence over 6 weeks ago online, sent paper form, tracking says awaiting paper form. Desperately need licence!!! Thanks

[Charlotte Parkins @charpa72]

@DVLAgovuk please help! No response email, chat, phone. Applied for provisional licence over 6 weeks ago online, sent paper form, tracking says awaiting paper form. Desperately need licence!!! Thanks

[Charlotte Parkins @charpa72]

@Myprotein shocking customer service. Two weeks of waiting for replies, sending all info twice as you lost it and still no response. Product inedible, clearly faulty, can’t believe you would sell something so bad and not respond to your customers!!!

[Charlotte Parkins @charpa72]

@BenkersBen Thanks so much Ben - we are hanging on your every word and watching those case numbers!