Michelle Ricketts

[tuiuk @TUIUK]

@chellerickos Hi Michelle, I am very sorry to hear this. Did you purchase select your seat prior to travelling? ^Emma

[Michelle Ricketts @chellerickos]

@TUIUK you service is appaulling. How you can you seat parents separately from their 2 year old and 4 year on an 8 hour journey to Dominican. A whole family of 6 separated on a flight. You need to do better

[Michelle Ricketts @chellerickos]

@One4allGiftUK your customer service advisor Josh is very unhelpful

[Michelle Ricketts @chellerickos]

@One4allGiftUK not happy with how you are dealing with a card issue. I have a faulty card yetthe money has come out of my account but your customer services are not helping me to get a new card. This was a gift. Not happy at all. Will NEVER use again

[Michelle Ricketts @chellerickos]

@bathbodyworks i have tried their customer care but they will not give the products back even to my cousin who lives in Dubai. If there is anything you can do for us in terms of replacing just our candles id be grateful and i would shout it from the roof tops

[Michelle Ricketts @chellerickos]

@bathbodyworks time i bought two candles and then went back for more

[Michelle Ricketts @chellerickos]

@bathbodyworks i am so upset as i love your products and its not easy to come by in the UK. Is there anything you can do? They wouldnt let us put the candles in hold so they have kept all our candles. Here is one of the reciepts. This was the 2nd visit within a week the first

[Michelle Ricketts @chellerickos]

@bathbodyworks i am a massive fan. I have been in Dubai and bought a load of your candles, creams, hand washes, body washes and plugins. At the airport they took all 5 of my big candles and 2 of my cousins. We live in Birmingham UK and we dont have a BNW.

[Michelle Ricketts @chellerickos]

@British_Airways No one is providing us with proof that candles are prohibited.

[Michelle Ricketts @chellerickos]

@British_Airways why have Dubai security taken our candles. This is theft

[Michelle Ricketts @chellerickos]

@British_Airways We have tried everything. They are extremely rude and unhelpful. We went to BA gate and spoke to staff who didnt help is at all.

[British Airways @British_Airways]

@chellerickos Hi Michelle, I'm sorry to hear you weren't able to take your candles onboard. Airport security is employed by the airport and not by British Airways. All passengers must meet the security requirements and you will need to contact them directly for further assistance. Steven.

[Michelle Ricketts @chellerickos]

@British_Airways dubai security have stolen our candles they have not allowed anyone to come and pick the up for us. There is about £150-£200 worth of bath and body works candles.

[Michelle Ricketts @chellerickos]

@British_Airways my cousin and I had 7 candles taken from us at Dubai security. No where on your website does it say candles are not allowed in check in bags. This is outrageous. The security were rude and disrespectful. Why is it not on your website. We want answers

[Michelle Ricketts @chellerickos]

@Cinnabon great to see you in Birmingham UK but your staff need to serve a bit quicker

[Michelle Ricketts @chellerickos]

@CrossCountryUK just want to report that one of your train managers on the 1035 from Bristol Temple meads was extremely rude to me after i explained to another passenger that first class was full. The other passenger commented to me also that the females response was rude.

[Michelle Ricketts @chellerickos]

@LookfantasticCS Unfortunately i cannot DM its asking me to pay

[Michelle Ricketts @chellerickos]

@lookfantastic i need to return an item but the site won't recognise my order number. Have tried to DM you but i cant. Please help

[Michelle Ricketts @chellerickos]

@NetworkRailBHM you need to sort the drop and go it has been grid lock for 10 minutes. Its meant to be DROP AND GO.

[Michelle Ricketts @chellerickos]

@GWRHelp absolutely awful service today. 1202 Westbury to Bristol waa heavily delayed constantly stopping i missed my connecting train to Birmingham. Absolutely shocking