Buddy, I'm saying they should get to CHOOSE.
Convincing women to work was the fastest way to double the amount of taxes collected.
Increasing taxes ensured they'd be stuck there. Now most have NO CHOICE but to work.
They gave them a job and called it independence. They did the same thing with cigarettes via the "torches of freedom" campaigns
Spruce was Americas first chewing gum. The early native Americans chewed it for its teeth cleaning and gum soothing properties. But by the 1960s the big gum companies switched to a synthetic plastic and rubber gum base and now every brand uses garbage ingredients and chewing gums no longer have any benefits. Itโs sad really.
Creating buyer personas is a waste of time
Instead, create product and creative thatโs so compelling it pierces through personas to the person swiping
Exhibit A: Pineapple Pizza
๐ ๐ฎ๐ฟ๐ธ๐ฒ๐๐ฒ๐ฟ๐ ๐น๐ผ๐๐ฒ ๐ฏ๐๐๐ฒ๐ฟ ๐ฝ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ๐. ๐
Age, income, hobbies, favorite podcasts, emotional pain pointsโฆ
We build entire strategies around persona data, hoping itโll help us craft campaigns that resonate, so we can capture attention, drive conversions, and scale brands.
๐ก But hereโs the part that bugs me:
๐ฌ๐ผ๐๐ฟ ๐ฝ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ ๐ถ๐๐ปโ๐ ๐๐ต๐ผโ๐ ๐ถ๐ป ๐๐ต๐ฒ ๐ฑ๐ฟ๐ถ๐๐ฒ๐ฟโ๐ ๐๐ฒ๐ฎ๐ ๐ฎ๐ ๐ฐ๐ต๐ฒ๐ฐ๐ธ๐ผ๐๐. ๐ฌ๐ผ๐๐ฟ ๐ฏ๐๐๐ฒ๐ฟโ๐ ๐๐ฃ๐ฉ๐๐ง๐ฃ๐๐ก ๐จ๐๐ก๐ ๐ถ๐.
And those two are NOT THE SAME THING.
A creative strategist friend of mine recently ran a test to see which of internal "self" might purchase more.
1 ad targeted the customerโs "Ideal Self".
1 ad targeted the customerโs "Ought Self".
1 ad targeted the customerโs "Actual Self".
Same product. Same creative framework.
But they each had completely different outcomes. ๐คฏ
Here's what we saw when we tested this in the ad account:
โ ๐ง๐ต๐ฒ ๐๐ฑ๐ฒ๐ฎ๐น ๐ฆ๐ฒ๐น๐ณ ๐ฐ๐น๐ถ๐ฐ๐ธ๐ฒ๐ฑ ๐๐ต๐ฒ ๏ฟฝ๏ฟฝ๐ฎ๐๐๐ฒ๐๐.
Great CTR, tons of carts...but the lowest AOV and the worst LTV.
โ ๐ง๐ต๐ฒ ๐ข๐๐ด๐ต๐ ๐ฆ๐ฒ๐น๐ณ ๐ต๐ฒ๐๐ถ๐๐ฎ๐๐ฒ๐ฑ.
Lower conversion rateโฆ but they bought more overall and kept coming back.
โ ๐ง๐ต๐ฒ ๐๐ฐ๐๐๐ฎ๐น ๐ฆ๐ฒ๐น๐ณ ๐ถ๐ด๐ป๐ผ๐ฟ๐ฒ๐ฑ ๐๐ต๐ฒ ๐ต๐๐ฝ๐ฒโฆ
Entirely. Those ads didn't do much in the ad account at all.
๐ง๐ต๐ถ๐ ๐๐ฒ๐๐ ๐ถ๐ ๐ฒ๐ ๐ฎ๐ฐ๐๐น๐ ๐๐ต๐ ๐ ๐ต๐ฎ๐๐ฒ ๐๐ต๐ฒ ๐๐๐ฝ๐ถ๐ฐ๐ฎ๐น โ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐โ ๐บ๐ผ๐๐ ๐ฏ๐ฟ๐ฎ๐ป๐ฑ๐ ๐๐๐ฒ.
They optimize for surface-level clicks, not behavior that compounds, and it's all because we've over inflated the importance of a "persona" in marketing.
Don't get me wrong...knowing who you're selling too is important...
But the typical "persona" only tells you who your buyer is on ๐ฑ๐ข๐ฑ๐ฆ๐ณ. It says nothing about which self shows up at the moment of decision.
If your ads donโt match the self most likely to buy (and buy BIG) you might win the clickโฆ
But you'll lose the customer.
๐ฆ๐ผ ๐ฏ๐ฒ๐ณ๏ฟฝ๏ฟฝ๐ฟ๐ฒ ๐๐ผ๐ ๐๐ฒ๐๐ ๐ฎ๐ป๐ผ๐๐ต๐ฒ๐ฟ ๐ต๐ผ๐ผ๐ธ ๐๐ต๐ฎ๐ ๐๐ฎ๐๐, "๐ฎ๐ฟ๐ฒ ๐๐ผ๐ ๐ฎ [๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฝ๐ฒ๐ฟ๐๐ผ๐ป๐ฎ] ๐น๐ผ๐ผ๐ธ๐ถ๐ป๐ด ๐๐ผ [๐ฎ๐ฐ๐ต๐ถ๐ฒ๐๐ฒ ๐๐ผ๐บ๐ฒ ๐ฎ๐ฟ๐ฏ๐ถ๐๐ฟ๐ฎ๐ฟ๐ ๐ด๐ผ๐ฎ๐น]?"๐ฎ๐๐ธ ๐๐ผ๐๐ฟ๐๐ฒ๐น๐ณ:
1. Am I writing to a persona?
2. Or am I speaking to the self that actually swipes the card?
Because only one of those builds a brand that lasts.
Spooky stuff
Itโs times like this that I feel good about going through the pain and suffering of
- being my own manufacturer
- not taking on debt
- staying lean
- saving every extra grain of powder
The biz could drop by 95% and we would survive.
Is our industry collapsing?
If you arenโt a night owl you probably missed a really good conversation between
@rishabhmjain@JeremiahPrummer@aaronrubin@seanfrank@YardenShaked
And even @harleyf
About the stuff of the DTC ecosystem.
So I threw together a quick โTaylorReacts!โ Mini to give you a recap.
All original tweets LinkedIn thread.
Whatโs your take?