@Delta your customer service is the absolute worst. An hour on chat and then the agent goes dark. You change travelers’ flights and then refuse to support them. Do better.
@OptimumHelp Please help. I just received an email that my monthly charges went UP after returning your modem. My quoted monthly charge was $68 when I used your modem, not it’s $78. Why is this so difficult??????
@OptimumHelp It’s been a week since my installation and nothing is working properly. Meanwhile, I was forced to pay my first month in advance. I have poor internet b/c the modem is terrible and no phone service.
@OptimumHelp@optimum Unfortunately, it’s too little too late. I wastes 4 hours yesterday waiting for installation of internet and phone and it’s still not working properly. I waited on your customer service line for an hour 2x so I could pay you before you allowed the technician to do any work.
#aircanada never, ever fly this airline. $5000 for ticket, 2 hours late due to crappy plane, and this airline couldn’t see fit to hold a plane 15 minutes so I could make my connection to India.
@MarriottRewards Tried the DM approach. Still not resolved. Today, spent 45 minutes on phone with Marriott CS team, confirmed I have points that haven’t been transferred. Total time invested = 6 hours. Absolutely ridiculous. Next stop - Dept of Consumer Protection & BBB.