Tracy Archer

Joined up marketing thinking with customer insight at its heart.

[Tracy Archer @choccytracy]

@TheInsiderSA Hi there Can I please ask you if you stayed at Future Found very recently? It’s just that we have a booking there imminently and have had no correspondence from them and they have not come back to us on any channel. We’re just a little worried that they may have closed down?

[Tracy Archer @choccytracy]

@easyJet Hi there I tried to book a flight last night and the site was down. I’m now being asked to reset my password but I keep getting an error message so I cannot access my account

[Tracy Archer @choccytracy]

@easyJet Hi there I cannot get the app or the website to work and I’m trying to get some flights booked before the sale ends?

[Tracy Archer @choccytracy]

https://t.co/v5F3vzqEdP
Delighted with this small but perfectly formed bit of PR https://t.co/iorQJAl55l

[Tracy Archer @choccytracy]

@SwintonGroup 40 minutes of my life I’ll never get back just to add some student cover to my home insurance policy!😡 @swintongroup please move into the 21st century!

[Tracy Archer @choccytracy]

Great bit of marketing from #Everymancinema
Feeling special and can’t wait to go back
#directmailisnotdead https://t.co/BWTQy0kACe

[Godspeed You Black Tamperer (ft Maya) @twlldun]

and then the doorbell rings and it’s the John Lewis man delivering a laptop bought by friends and they set it up and have a zoom call and that’s going to be it isn’t it and Christ I hate the idea already and all your work colleagues will email it to each other and say they cried

[Godspeed You Black Tamperer (ft Maya) @twlldun]

Just realised the Xmas John Lewis advert is going to be someone sitting alone wearing a mask leafing through a photo-album with pictures of them and friends having a social life over a breathless slow acoustic cover of “We’ll meet again”

[Tracy Archer @choccytracy]

@JonathanWogel Oh dear.... have you been in the Christmas crackers again?

[Tracy Archer @choccytracy]

I’m delighted to announce that I am on the judging panel for this year’s #GlobalAgencyAwards.

You have until Friday 31 July to submit your entries, click here to get started 👉 https://t.co/0eSRQU4iwN

[Tracy Archer @choccytracy]

@JonathanWogel @AnneGaviola Me too! Lost his Mummy... devastating

[Tracy Archer @choccytracy]

Thank you @ivyharrogate
Devilishly delicious

[Tracy Archer @choccytracy]

@AndrewCritchett @ADHDUnlocked @CampAdhd I get you....mean St Lucia that was a pretty awful experience 😂

[Tracy Archer @choccytracy]

Nice to see some risqué humour from Heinz https://t.co/eRFXqnOccZ

[Tracy Archer @choccytracy]

@marksandspencer Just held on phone for 25 mins, eventually got a human who then cut me off!
I ordered a sofa over 4 months ago now and no word at all?

[Tracy Archer @choccytracy]

Lovely piece of work from Greggs https://t.co/ZjZK7yG4AU

[Tracy Archer @choccytracy]

#NHS #clapforNHS My lovely neighbours out to show their appreciation for the NHS

[Tracy Archer @choccytracy]

£7m for the Edgar #johnlewischristmasadvert
And £100 for this one 🤔 https://t.co/uDKgd85b0q

[Tracy Archer @choccytracy]

Oh my goodness #morrisons have got this sooo wrong!
For people who are over 75 maybe but over 55??
Sally Winfield they need to have a chat with you! https://t.co/LYltwyXPrr