Chris Clapham

Cloud GTM Specialist, UK @CalixHQ

[Chris Clapham @chrisclapham]

Awful way to treat a customer @AirMalta @MyTrip, do better!

[Theo Docherty @TheoDocherty]

@MyTrip @AirMalta please refund my money, I cancelled my flight becuse my Mum died and it has been over 6 months waiting for my money. This is disgraceful treatment from both of your companies, I have emailed and called multiple times, why are you dragging this out?? #disgraceful

[Calix @CalixHQ]

💻Join Calix, Broadband World News and @OmdiaHQ for this webinar to discuss how BSP support teams can simplify management of numerous data sources with end-to-end visibility, improving the subscriber experience and raising NPS scores.

🔗https://t.co/feR4gAnD5t

[Chris Clapham @chrisclapham]

Hi @AlexHorne a friend is getting married & absolutely loves you and taskmaster! Any chance of a DM to arrange a short wedding task for him please? Have a perfect task in mind & would be incredible if you could record the task for me please? Appreciate you must get asked a lot 😬

[Chris Clapham @chrisclapham]

@AlexHorne

[Chris Clapham @chrisclapham]

@OfficialCnC Hi, if I own the decades game on PC, can I play someone online who only has the new remastered version? Or do we both need to own the remastered version? Thanks

[Chris Clapham @chrisclapham]

@OfficialCnC Hi, if I own the decades game on PC, can I play someone online who only has the new remastered version?

[Mickael Lucarelli @MickLucarelli]

For the 2nd time in few days, my girlfriend who works for the #NHS to help a coronavirus ICU has been verbally abused in the @tfl tube and station. Her colleagues have similar experiences. Could the @metpoliceuk please help to make sure the NHS workers are safe to travel?

[Ry シ @ryanrossuk]

I have a @ring doorbell which lets me ‘answer’ the door from anywhere in the world, but that doesn’t help if a parcel needs a signature. With the neighbours away and the delivery chap about to walk away, my @Tesla offered a solution! Thanks @elonmusk! @ElectrekCo

[Chris Clapham @chrisclapham]

@NetflixUK nice to see you’re optimizing your emails for mobile 😂

[Chris Clapham @chrisclapham]

@cineworld I think you might need to upgrade your booking systems! Spent most the morning trying to book on the app, with no luck. Then get to the cinema and only single seats or the front row are left, so frustrating!

[Econsultancy @Econsultancy]

Ashley Friedlein's marketing and digital trends for 2018 https://t.co/Cxgy0k9ZZL

[Chris Clapham @chrisclapham]

Love this! https://t.co/7hN4voZBZc

[lauren @laurenrjc_]

@VodafoneUK is 100% without a doubt the absolute best phone network I’ve ever been with. I’m so buzzing about my Vodafone treat and it has definitely made today so much better! #VodafoneTreats

[Chris Clapham @chrisclapham]

@thehut_com please fix your password reset and/or add a guest checkout option, so I can actually purchase from you! What a frustrating 15 minutes and still no order placed... I wonder how much revenue you’re losing from terrible UX?!

[Chris Clapham @chrisclapham]

@FundingCircleUK Thanks. That’s the useful kind of info that should be in the welcome email, on your lending page and in the FAQ section 😉

[Chris Clapham @chrisclapham]

@FundingCircleUK created account Sat but losing faith fast. No details on when money will be lent & your welcome email references old model?

[Chris Clapham @chrisclapham]

@cineworld Hi, is your booking engine down? Tried multiple times to book on both apps but keep getting an error?

[Econsultancy @Econsultancy]

Eight effective examples of email sign up forms https://t.co/zIf3H5yhV3

[Econsultancy @Econsultancy]

17 stats that show why customer experience is so important #CX https://t.co/t1YGa2IMQd

[jeremywaite @jeremywaite]

World's largest brands 2017 (by country)

[Ryan McNally @Rally_McNally]

With a nod to George Costanza, @chrisclapham digs in to optimizing your email unsubscribe process: https://t.co/x0BRd6UMgm