Chris Feilbach

[Chris Feilbach @chrisfeilbach]

Why do I have a payment to $49.99 @Uber_Support on my account? This is in error and therefore I will not pay you.

[Alex S @ashife]

It's official. @Uber_Support is one of the worst support experiences I've ever had. I don't know what they're optimizing for, but it's clearly not customer experience.

[Chris Feilbach @chrisfeilbach]

Do you want to make $50 signing up for #Acorns? If you don't have an account, let me refer you, and if I get 5 or more sign ups you'll get it.

It costs $5 of your own money, and you need to agree to keep it in the account for 30 days. US citizenship required.

DM for info.

[Wadha ☁️ @WadhaAlKhori]

Worst customer support ever. Slow response rate, no actual human to talk to after numerous app support attempts, days later my issue still isn’t resolved. @Uber_Support

[Annabelle 🧸 @anna_domina5030]

@Uber_Support again same issues. Unnecessary cancellation charges imposed on customers head

[Chris Feilbach @chrisfeilbach]

@solexy88 @Dystopian21 @ShieldVoC @Uber_Support Shut up you spamming motherfucker.

[Tony Languren @xtremetony]

@Uber_Support where are the fares for my last 4 orders? Last order that was payed out was 2 hours ago

[Chris Feilbach @chrisfeilbach]

@Dystopian21 @ShieldVoC @Uber_Support They deactivated my account and refused to refund me for the membership I paid for. These people are jokes.

[Chris Feilbach @chrisfeilbach]

@Abhani_N_cool @ShieldVoC @Uber @Uber_Support @UberEats They took money from me, too. @Uber_Support

[the invisible nb 🇵🇸 @TapDatApp]

@Uber_Support how do I stop getting push notifications in Spanish? An Uber eats driver messaged me in Spanish and now all my Uber push notifications are too

[Chris Feilbach @chrisfeilbach]

@natelliechen @Uber_Support How did you get them to tell you why your account was deactivated?

[Chris Feilbach @chrisfeilbach]

Uber is holding onto my yearly Uber One subscription fee after deactivating my account (and will not specify the reason).

Refund immediately or face arbitration.

@Uber_support #Uber

[Chris Feilbach @chrisfeilbach]

@Uber_Support Update: Unsurprisingly, Uber was either unable or unwilling to resolve my issue.

[Chris Feilbach @chrisfeilbach]

Uber flagged my account for inappropriate use, inappropriately. Can I get an actual human to review the account?

I have a 4.98 rider rating and have had a similar rating over several years of use. This is ridiculous.

@Uber_Support