Customer service

[Customer service @Claim_supcs]

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[Customer service @Claim_supcs]

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[John doe @french8620]

@tfl You have an issue on Tottenham court road but my train to modern get stop at moorgate please make it make sense

[Customer service @Claim_supcs]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[lorraine lunn @lorrieb683]

@TfL hi I put a weeks travel on my card on the 31st dec to start today 5th Jan payment has been taken but the travel is not on my oyster how do I get this rectified

[Customer service @Claim_supcs]

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[spursporn @spursporn]

@TfL is not fot for service, camden town plat 2 board says 1st Charing X train is from plat 4 ,go to plat 4 and it says 1st Charing X trains is plat 2

[Customer service @Claim_supcs]

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[Abul Kalam 🇵🇸 🇧🇩🇬🇧 @AbulKalamUK]

@TfL refused my challenge when they closed Swinton Street and diverted me into the congestion charge area. They still want me to pay for £90 yet it is their own fault this happened. Utter scrupulous scumbags and @MayorofLondon. Pics of thier pathetic response.

[Customer service @Claim_supcs]

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[Customer service @Claim_supcs]

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[Neslurt @neslurt]

@TfL Tell me why I’ve walked the 12mins to the nearest bus stop and am still stood here waiting for a bus 11mins later @TfL ? And I KNOW this will cost more than my regular journey as well! We are penalised for your poor service!

[Customer service @Claim_supcs]

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[jay @jayradia96]

@TfL update this to severe delays at least. New year same shit service

[Customer service @Claim_supcs]

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[Neslurt @neslurt]

Although somehow it appears fine at Willesden Junction?? What on earth is going on @TfL

[Customer service @Claim_supcs]

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[i am da’man @grumpyoldsod1]

Further proof of the shower of shot called @TfL this morning I am forced to take my car to work because of your inadequate service and no I will not be paying @MayorofLondon con tax instead.

[Customer service @Claim_supcs]

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[Michael @H92Michael]

Shocking service as usual from @TfL - people’s first day back in the office, so let’s be as dysfunctional and unhelpful as possible. Woeful standard of customer service/ information as I’ve come to expect from this embarrassing organisation @MayorofLondon

[Customer service @Claim_supcs]

Hello, We apologize for the negative experience you are having with us. Please DM us with your email address, phone number and a brief description of your experience, so we can further assist you...

[Customer service @Claim_supcs]

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[Carey Luke (she/her) @CareyLu81]

@TfL hi it’s extremely I mean extremely slippery leaving the lift down to the DLR platform at West Ham I was partly ready for it as suffering from MS you have to be ready for everything but I still nearly slipped and if I had the force of the slip could’ve been v dangerous

[Customer service @Claim_supcs]

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[Sultan AK ⭐️⭐️ @Sultanahmadktk]

Set off 45 minutes early and still late for work because of TfL delays. An apology isn’t accountability. People’s jobs are affected. There has to be more than “sorry for the inconvenience.”
@TfL @MayorofLondon

[Customer service @Claim_supcs]

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[Chris L @CDPL1]

@TfL has it escaped your notice. Back to work day. However, only one Woolwich Ferry operating.

[Customer service @Claim_supcs]

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[Jim @junglejimk]

@TfL only 1 gate open for entry this morning at East Putney. Queues out the door. 4gates open for exit. Why is getting the simple things right so difficult?

[Customer service @Claim_supcs]

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[Bob @sup3r_j25]

@TfL hi, i bought a zone 2/3 travelcard yesterday, i tapped in at maryland and tapped out at brent cross west which are within the zones of the travelcard but i’ve been charged for the journey. It says ‘unknown exit’ at the end of the journey

[Customer service @Claim_supcs]

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[Dean Goodwin @nicebitofobjeda]

@TfL can you explain why you’ve just let an empty train?! Platform 1 Wimbledon leave before platform 3 which was due first? Both going to Victoria! 😤

[Customer service @Claim_supcs]

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[i am da’man @grumpyoldsod1]

Tonight the shower of shit @TfL have terminated the 320 buses at Biggin Hill airport instead of the valley allegedly due to black ice but other buses are operating into the valley. Further proof that @MayorofLondon has no interest in local residents who will never vote for him.

[Customer service @Claim_supcs]

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[Tom Stringer @tom_string]

@TfL hi I paid the London congestion charge in error for my son’s Swiss reg car instead of just the Dartford crossing due to a misunderstanding as a foreign number plate visitor. He thought the red sign with “C” meant congestion charge. Am guessing it’s “tough luck no refund”?