Claire Paddon

Oh hi!!

[Claire Paddon @clairepaddon]

@JustEatUK Fancy actually replying once you ask me to send a DM?!

[Claire Paddon @clairepaddon]

@JustEatUK was looking forward to 35% off my dinner but it says the code has expired, even though this is what the email says 🙁 last time I checked today was still the 25th June!

[Claire Paddon @clairepaddon]

@JustEatUK Thanks will do!

[Claire Paddon @clairepaddon]

@Tesco hello lovely Tesco people, I forgot to swipe my clubcard and missed out on £3.45 savings and some points. I have the receipt, can I get the money off and points added retrospectively? 🤞🏻

[Claire Paddon @clairepaddon]

@BandQ hi guys I got an email with a coupon code in it but when I try and use it at the online checkout it says it’s not a valid coupon code, I only got it emailed on Monday and it expires on 31st May. Can you help?! 😢

[Claire Paddon @clairepaddon]

@newlook hey guys, this is how my emailed receipt came, help! I need to return an item to store…

[Claire Paddon @clairepaddon]

@Tesco hey guys, when can I expect to see the points from your clubcard challenge added to my clubcard? 🥳

[Claire Paddon @clairepaddon]

Someone finally turned up at 10.30, over four hours of waiting on her own in the rain and dark 😡

[Claire Paddon @clairepaddon]

@TheRAC_UK I have an employee who has been waiting for three hours in the dark and rain and you’re telling her another two hours! She’s on her own in the dark and rain, disgusting service!!

[Claire Paddon @clairepaddon]

@easyJetholidays you took my money and I’ve called as I can’t see the booking online and now you’re telling me there’s no flight from Luton on 24th October despite it being available to buy right this second on your website! How do we resolve this, your call centre is no help!

[Claire Paddon @clairepaddon]

Two questions here, is it right that two hours into a flight your attendant is more bothered about stuffing her face than helping a customer. And if that is right, why on earth do you have seats for them that mean a toilet use is blocked while they’re sitting and not working?!?

[Claire Paddon @clairepaddon]

@easyJet on flight EZY2342 last night and go to use the toilets, one is free but it’s the one where the toilet door has a seat on the front for the flight attendant to sit on, I ask to use the toilet and she refuses as she’s sitting on the seat eating her dinner.

[Claire Paddon @clairepaddon]

@AsdaServiceTeam hey guys, bought these last night and looks like someone has already helped themselves to a few bites 😭😭

[Claire Paddon @clairepaddon]

@bmstores your staff in Letchworth need some etiquette in customer service, prices come up wrong after a deal is advertised and the staff member that served us had such a bad attitude and even after waiting and being proved right still overcharged us! 🤬

[Claire Paddon @clairepaddon]

@nextofficial Really rubbish reply in the DM. I know the website and shop are done separately, that’s my whole problem! You’re the same company, why should the customer be penalised because you choose to separate them for orders and don’t allow us to swap something in store we bought online!?

[Claire Paddon @clairepaddon]

@nextofficial bought a shirt online with a discount, need to change the size so go into store only to be told they can’t help and want to refund the shirt and expect me to pay full price for the new one 😤

[Claire Paddon @clairepaddon]

@BootsUK went to the Letchworth store Sunday and a scribbled note on the door says closed for lunch, half an hour later they open only to be told to go to Morrisons as there’s no pharmacist today! Could at least have put a note saying that on the door too! 🤬

[Claire Paddon @clairepaddon]

@LidlGB Thanks will do!

[Claire Paddon @clairepaddon]

@LidlGB hey guys, I had a coupon for £5 off a £40 spend which I met, but I’ve realised it didn’t take the money off my total, any ideas why? I have the receipt if you want to check. Thanks!

[Claire Paddon @clairepaddon]

@nextofficial Hi I did that yesterday and haven’t had a reply

[Claire Paddon @clairepaddon]

@BootsHelp I appreciate that there’s probably a good reason, I just don’t think it looks good to customers that it’s less attractive for them to buy in store ☹️

[Claire Paddon @clairepaddon]

@BootsUK trying to support the high street by buying in branch, only to find you give more discount online than in store, how does that help keep the high street alive!?!?