@virginmedia@virginmedia things have gone from bad to worse. Would actually appreciate someone senior calling me. Please DM me to arrange this as currently there is no wifi signal in 75% of my house despite paying for 3 wifi pods. Been told it will take 6 weeks for this to be rectified
@virginmedia I’ve wasted a day waiting for an Installation that never happened after being confirmed by sms and phone. Customer service atrocious and no one willing to put me through to a manager. No notice either that the date of installation had been changed. Please sort this
@virginmedia I really hope so. The whole experience has been like going round in circles. Very disappointed and seriously questioning if I should cancel the contract if this is deemed acceptable customer service.
@virginmedia@virginmedia thank you. I’d really appreciate speaking with a manager but feel that that won’t happen now. Irritated beyond belief that despite asking every call operative I spoke to to put me through to a manager no one would. All they say is that they understand how I feel…
@virginmedia Even the call handlers agreed that they would be frustrated yet still no one would put me through to any manager. Apparently todays manager is only on shift for another two hours due to the time difference between the uk and Philippines so not really expecting them to call.
@virginmedia Nothing that they could do to help. Incredibly frustrating. Got disconnected part way through the first call and had to call back and go through everything again
@virginmedia Hi, rebooked appointment but waiting for a manager to return my call as apparently managers were all currently unavailable in the call centre. Not really happy with this tbh as didn’t feel it was fair to call centre operatives to deal with someone when there was…..
25 years ago today, the Cassini-Huygens spacecraft launched to Saturn on a Titan IV-B rocket. See stunning photos Cassini took of the ringed planet 🪐 and its moons during its two-decade-long mission: https://t.co/Mk2xLeOBzv
Couldn’t be prouder of my husband who goes above and beyond in so many ways. Delighted to see him recognised for all his hard work. Thank you to everyone who nominated and organised the awards evening for such deserving staff. My very own ⭐️ of Herts.
Honoured to have been awarded with the Star of Herts living our Values Award of excellence for commitment at Harry Potter land Warner Bros
Thanks to the staff that proposed me West Herts NHS trust for such an amazing night & Covid hub making sure we safe
Nick, our AAU lead superintendent, is today's #XmasStarsofHerts. He's promoted and supported many of our radiographers in extending their roles within the department, and is always keen to share information and promote the service. Thanks, Nick! #WeValueYou