Shelagh Humphries

[Shelagh Humphries @clarinetshelagh]

@virginmedia what is going on with the email service. I’m receiving emqils hours after they were sent. Quite a few of these were time sensitive

[Shelagh Humphries @clarinetshelagh]

@MartinSLewis United Utilities have installed meters to compare usage but have already put us on the metered payments rather than our existing fixed bill. Couldn’t understand why payments went down. Hoping we aren’t going to get stuck with this. Perhaps feature on your show.

[Shelagh Humphries @clarinetshelagh]

@SimonCalder family were returning via Doha from MAN on Qatar. After several phone calls they have been rebooked on a flight via Hong Kong 11 days after they were due to fly. They have not been offered any vouchers for food and accommodation. What are their entitlements?

[Shelagh Humphries @clarinetshelagh]

@qrsupport my daughter and her family are due to return to Australia from Manchester via DOHA on Thursday 5 March and wants to get in contact Website won’t let them even use live chat or request a call back. Please can you advise?

[Shelagh Humphries @clarinetshelagh]

@CSPScheme Thank you for informing us that we need to reregister for the website. Only found out when I spoke to a former colleague. Not received any letter or email. No wonder I still haven’t received any remedy figures. 😡😡

[Shelagh Humphries @clarinetshelagh]

@carlwaring @RoyalMail I received a similar reply claiming to be from Royal Mail @online te_am have reported it to X

[Shelagh Humphries @clarinetshelagh]

@RoyalMail how long does it take for a parcel to be put on an aeroplane. Parcel posted early Wednesday morning and received at Heathrow early Thursday morning. Still showing as leaving the UK. Surely by now it should be in Australia

[Shelagh Humphries @clarinetshelagh]

@BeeNetwork husband applied for pass 2 weeks before 66th birthday and expected it to be ready 2 weeks after. Stuck on pending and been told it will be at least another 2 weeks. Not great when everything was done in plenty of time. Told he has to pay full price until receipt.😠

[Shelagh Humphries @clarinetshelagh]

@LeShuttle @LeShuttle_Help
Whilst I appreciate that the border delays are beyond your control getting in your car as soon as your letter is called only to find it takes 1 hour 6 minutes to get through missing your train is not 😌

[Shelagh Humphries @clarinetshelagh]

@CSPScheme a reply would be appreciated thank you

[Shelagh Humphries @clarinetshelagh]

@CSPScheme I’m a retired member but haven’t received my remedy options yet. Also not received any update on a small increase due to a backdated pay rise. No replies to online form or emails sent for over 8 weeks now. What is going on !

[Shelagh Humphries @clarinetshelagh]

@TheLastLeg #TheLastTweet
« Choose Love »
There’s too much hate in the world and it’s St Valentine’s Day

[Shelagh Humphries @clarinetshelagh]

@CSPScheme Just spent over 30 minutes waiting to speak to someone. I sent an enquiry via the website over 4 weeks ago. They confirmed they have the email but couldn’t confirm how long it would take to sort as it’s a complex calculation. Service is getting worse

[Shelagh Humphries @clarinetshelagh]

@virginmedia Have already spoken to Virgin Media about this. We didn’t receive anything other than a blanket communication in October saying it would happen in the future and further communication would be sent which it wasn’t. I find tonight that the ordinary landline seems to be working!

[Shelagh Humphries @clarinetshelagh]

@virginmedia landlines not working in Stockport SK6 area. No information on your website. What is going on

[Shelagh Humphries @clarinetshelagh]

@virginmedia Apparently you are changing the phones over to VOIP but failed to communicate this or send the correct equipment out in advance. Very poor customer service.

[Shelagh Humphries @clarinetshelagh]

@virginmedia No ring tone and engaged if you ring in. Other users in area have been reporting on local facebook group page

[Shelagh Humphries @clarinetshelagh]

No ring tone . Can’t call out. Engaged/User busy when calling in. Same issues as others reported on local group page

[Shelagh Humphries @clarinetshelagh]

@virginmedia All tests run showed okay. Other users in area are posting they are having problems

[Shelagh Humphries @clarinetshelagh]

Minor!!!! . Took over 30 minutes to get a tram and the lack of information was appalling. Had to find this on Twitter when it should be posted straight away on the Bee App

[Bee Network @BeeNetwork]

Due to an earlier incident at Exchange Square, tram services on the Bury, Altrincham, Oldham, East Didsbury and Manchester Airport lines are currently experiencing delays.

We're sorry for any inconvience caused as a result.

More info: https://t.co/6axW5hLGiK