13 hours spent today waiting for @YodelOnline to collect @verynetwork parcel due to the item was broken and had clearly already been returned and sent back out. No one accepting fault or answering and fed up of talking to robots!! Won't use either again or waiting for them.
@verynetwork any ideas where my parcel delivery might be?
Spent almost 3 hours on the phone on Tuesday to be told it would be delivered today.
Now 6pm and no way of tracking the item
@verynetwork@VeryHelpers I have waited patiently for your response. But still no one has got back to me. I was suppose to receive my parcel on the 17th December and still left without it
@verynetwork I was supposed to have a bed delivered 2nd Jan. No update to tell me you were still awaiting stock or new expected delivery date. Was for daughters birthday on the 4th. Just spent an hour on hold to be told to raise a query on app....which isn't working. Help please?
Shout out @verynetwork my son’s going to have be without a bed this Christmas! Placed an order on the 10th November told it would be delivered on the 20th December! 24th December still no bed!