@askesure@asksheilas -Trying to call the Esure/ Sheila's Wheel helpline again this morning on 0345 601 6193, the line is down AGAIN and nobody returns any of the emails I send. It's beyond a joke. Been waiting for you to resolve a claim since September '23
@askesure@asksheilas, ๐ Your third-party helpline needs attention! ๐ Been grappling with service issues since Sept '23 when a policyholder hit my house. Months of email exchanges later, frustration's at a breaking point. Can we get some help, please? #CustomerService ๐คฏ
@SpursOfficial Thatโs the fourth time heโs been caught offside tonight. If you watch the replays back not once does he look along the line. Hard to believe a professional footballer at the highest level neglects such a simple aspect of playing offside.
@askesure@asksheilas
2 HOURS on hold to your 3rd party line after your policyholder's car crashes into my house. ONE email since the incident in September?! Your customer service is absolutely appalling! Why am I left doing all the follow-ups? Beyond frustrated! ๐ค
@askesure@asksheilas 2 HOURS on hold to your 3rd party line after your policyholder's car crashes into my house. ONE email since the incident in September?! Your customer service is absolutely appalling! Why am I left doing all the follow-ups? Beyond frustrated! ๐ค
@goustocooking due to have my first box delivered today, but found out at 7pm that the delivery would not be arriving at all. This was only after I questioned it via a live chat. For my troubles Iโve been awarded a full refund + 10%, which really doesnโt cut it. Now having to
Order out and then head to the supermarket tomorrow which neither I or my partner have zero time for having just had a baby. I realise technical issues occur but this has made my week a lot more stressful and expensive than it should have been.