Comcreate

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@SleeperPadres Khalil Greene

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@ao_voq @thewoodlabtx We drafted this to help.

https://t.co/m4uLWHcBAo

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@thewoodlabtx @ao_voq That Grok account is already linked to another Cursor account.

That is what i get every time.

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@joshpkim Can you please look into this?

https://t.co/iQONAwgw3F

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1/
SuperGrok Heavy is $300/mo. We bought it so our company Cursor account would get the included Ultra / Grok Bot.
Onboarding linked it to the wrong Cursor email. That mailbox doesn’t even exist. We deleted that account.

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@bot That's great! Now, can you fix this so we can actually use it?

https://t.co/iQONAwgw3F

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1/
SuperGrok Heavy is $300/mo. We bought it so our company Cursor account would get the included Ultra / Grok Bot.
Onboarding linked it to the wrong Cursor email. That mailbox doesn’t even exist. We deleted that account.

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5/
It’s crazy that our first post on this platform has to be a support escalation. We just want the leftover link cleared or the $300 charge refunded so we can use the stuff we paid for.

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1/
SuperGrok Heavy is $300/mo. We bought it so our company Cursor account would get the included Ultra / Grok Bot.
Onboarding linked it to the wrong Cursor email. That mailbox doesn’t even exist. We deleted that account.

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4/
This is a known residual-link bug. Cursor staff said deleting the Cursor account doesn't clear the Grok link.
Someone at @cursor_ai Accounts or @SpaceXAI billing can clear one leftover row, or refund the charge. That’s the whole ask.

@xai @bot @grok @elonmusk

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@thewoodlabtx @SpaceXAI @cursor_ai @elonmusk @grok, can you please help with this

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@thewoodlabtx How did you solve this? Currently no support from either @SpaceXAI or @cursor_ai. It's crazy that there is no solution for people connecting to the wrong account.

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@ao_voq @thewoodlabtx Were you able to find a solution?