Consumer24x7

[Consumer24x7 @consumer24x7]

@LightningAI any chance I can get priority verification for Lightning Studios? I am working through the LLM from scratch book, and heard about you there.

[Consumer24x7 @consumer24x7]

@LightningAI any chance I can get priority verification for Lightning Studios?

[Consumer24x7 @consumer24x7]

@Tripadvisor @ViatorTravel .. sorry screwup is entirely on your sides, you collectively sold me something your vendor refused to fulfill so you have to address fully without asking me to spend more time on this!

[Consumer24x7 @consumer24x7]

@ViatorTravel #Viator immediately after I bought tour tickets via Viator, when i called the provider to confirm, they said they are not able to honor it, and that it is your -- viator's -- fault! Who do I contact to get a refund? (1/2)

[Consumer24x7 @consumer24x7]

@Tripadvisor Hi @Tripadvisor you referred me to @ViatorTravel but I’m having issues having my problem addressed after giving them all the information they asked for. Could you please escalate the matter with them? I don’t want to waste too much more time on this but the screw is .. (1/2)

[Consumer24x7 @consumer24x7]

@ViatorTravel Hi there #viator, your support responded in email without seemingly having read anything - they gave me instructions on how to attend the tour whereas the tour operator canceled from their side! Could you please escalate internally? @Tripadvisor #tripadvisor

[Consumer24x7 @consumer24x7]

@SecretaryPete @DollarCars at @flyLAXairport announced “6 to 8 hours” for renters to receive their cars!!

[Consumer24x7 @consumer24x7]

@SecretaryPete Like there are consequences to airlines to standing pax there ought to be, to rental agencies, on overbooking @secretarypete, esp as underlying phenomenology and predictable multi-hour delays are likely pervasive across busy airports’ rental locations.

[Consumer24x7 @consumer24x7]

@SecretaryPete
this twitterer is 100% right.
Hapless counter staff are advising against car rentals during Xmas as “it happens every year”
(1/2)

https://t.co/UjTzXfGWGy

[Alison Beck @alibeck42]

@SecretaryPete Please investigate why @Budget car rental has left customers waiting 2.5+ hours for reservation check-in @ LAX on Christmas Day!! Elderly. Families with small children. Many (like us) having flown in from overseas. We’ll be lucky to get home for Xmas at this rate.

[Consumer24x7 @consumer24x7]

@SecretaryPete Travelers suffer needlessly due to market failure as rental car company execs likely see Xmas merely as great earnings season and apparently no incentive to fix! (2/2)

[Consumer24x7 @consumer24x7]

@aaichnairport but in fact nothing happens, and the vendor apparently just harvests phone numbers of misled foreign visitors and does not. Why not join every other good airport in the world and simply make it available? We are quite KYC'd and checked out before entry to airports (2/n)

[Consumer24x7 @consumer24x7]

@British_Airways This is really about how your brand presents itself to business class travelers - apparently there is no exception to these harsh policies even for 80-year-old retirees that had a medical emergency. And worst of all, you get to re-sell our seats for the return leg with no $ back.

[Consumer24x7 @consumer24x7]

#2: @Expedia claimed that @British_Airways canceled them as a no-show and worse still, will not allow us to even use the return! Even if they had canceled the outbound, to not allow us to use even the return is unconscionable and even a little .. (2/3)

[Consumer24x7 @consumer24x7]

@British_Airways Forgive me Linda - but it feels like you’ve orchestrated this so you and Expedia can point to each other. They say you refused to grant an exception claiming this is your policy. They are willing to refund if you would grant the exception.

[Consumer24x7 @consumer24x7]

@British_Airways We want to make sure other business class travelers are made aware of @British_Airways' harshly inflexible policies that allow you to profit off of an 80-year-old's bank account.

[Consumer24x7 @consumer24x7]

@British_Airways Linda, Expedia asked you twice and were flatly denied any exception in spite of a medical emergency for elderly business class travelers. You might argue it's your right to be inflexible and re-sell our return seats and not let us use it, but it seems patently unfair.

[Consumer24x7 @consumer24x7]

.. mercenary. The tickets cost nearly $10K! It is hard to take their claims of white glove business class service seriously! That's straight from an 80-year-old retiree's bank account into the coffers of #BritishAirways and @Expedia #ripoff

[Consumer24x7 @consumer24x7]

@Expedia and @British_Airways -- terrible for business class passengers! I just had the most economically traumatic customer service encounter. 80-year-old couple could not use their business class tickets due to medical emergency.

[Consumer24x7 @consumer24x7]

@DollarCars @BostonAirport As I write this there is first a greater than 1h wait to get to your counter, and then a greater than 30 minute wait at the garage. You don’t have cars, and that’s basic for a car rental company I’d have thought!