@consumerfeedback

This is a place for consumers to provide feedback on products and services.

[@consumerfeedback @consumerfeedba4]

@Uber - why does my price increase every time I go to confirm a driver? If I start the search over, it is back to the lower price. Feels like a last ditch effort to maximize your revenue by drawing us in with false discounts.

[@consumerfeedback @consumerfeedba4]

Dont we want to have a curious, engaged, and inquisitive #american people? This is #censorship that prevents “participation in the public conversation freely and safely?” Why has this account has been locked for 3 weeks? @FoxNews @CNN @MSNBC @NPR @FCC @DOJ @Twitter @DNC @RNC

[@consumerfeedback @consumerfeedba4]

Credit to the @united gait agent at a83 in Denver who just found a way to get two women that were clearly exhausted from running through the airport on their flight despite having just closed the door! Everyone needs a hand sometime!

[@consumerfeedback @consumerfeedba4]

Can’t even imagine being one of the passengers stuck in the airport. Hoping both of these airlines make it right for their customers. #badbusiness

[CBS Evening News with Tony Dokoupil @CBSEveningNews]

FLIGHTS CANCELLED: American Airlines cancelled more than 500 flights Monday following weekend storms and “operational challenges.” Spirit Airlines has cancelled 37% of its flights.

[Tito Arias @2touchTito]

When #spiritairlines leaves you stranded in Puerto Rico with no employees in sight and holds your luggage and money hostage.

We were stuck overnight with no clothes or essentials for our 3 or 1 year olds and are still without answers and searching for flights
#Spirit #useless

[Megan @arikagranger]

Ughh!! @SouthwestAir keeps changing our flights in October. It started with us landing at 9:55am, then changed to 10:05 and today it changed to 11:25. It’s the earliest landing & only nonstop 😑 Now we have to consider leaving a day earlier if my husband can get a half day.

[@consumerfeedback @consumerfeedba4]

@Uber_Support @BlacqReign Applause to Uber for taking action and making their customers feel heard!

[@consumerfeedback @consumerfeedba4]

@kimzblue70 @SouthwestAir Disappointed to see the lack of response from @SouthwestAir - delayed flights is one issue but a dirty plane is another... Take some initiative!

[@consumerfeedback @consumerfeedba4]

@donna_saporito @bathbodyworks Hoping @bathbodyworks makes this right Donna - I would be frustrated too.

[@consumerfeedback @consumerfeedba4]

@onepeloton @SHOPZILLA08 Glad to see Peloton taking action to resolve this customers issue! Hope it was all taken care of...

[@consumerfeedback @consumerfeedba4]

@hawaiidogg628 @NordicTrack Disappointing to see there hasn't been any response on your end...could have reached out to Chris and maybe you'd still have a customer and a better review #badbuisness

[Frank M @fampro]

WELL played @Delta VERY well played. Wished I was expressing concern about returning to Italy now. 😀😀 #reasoniflydelta

[@consumerfeedback @consumerfeedba4]

Kudos to @ATT for making the lives of their customers’ easier and better without passing off any additional costs!

[@consumerfeedback @consumerfeedba4]

@BlinkChicken @Xfinity So awesome to hear of an awesome customer service experience! Applause to @Xfinity - especially Pablo and his team!

[@consumerfeedback @consumerfeedba4]

@neatcompany Appreciate the response, but if the features aren’t desired, is it worth forcing customers to pay for them?

[@consumerfeedback @consumerfeedba4]

How does @neatcompany get away with raising prices 33% as the price of cloud storage goes down? Esp durring a time when more orgs are forced to go digital due to COVID? Appears predatory on the surface. We invite @neatcompany to share their response . #badbusiness

[@consumerfeedback @consumerfeedba4]

#badbusiness

[@consumerfeedback @consumerfeedba4]

Fraud Alert- https://t.co/101yDv6cgN ordered shoes in May.…they provided a tracking # showing the shoes haven’t left Asia- ordered them over 60 days ago. Emailed 4x requesting an update and a refund. Never received a response. @FTC, @ICPEN_est1992 [email protected]

[End User Feedback @EndUserFeedback]

76% of consumers spend more with a brand because of good #CustomerExperience.

[ThinkCongo @thinkcongo]

Did you know, businesses with online reviews are trusted by 73% of consumers. #customerexperience #customersatisfaction

[Jodi Kiser Baldwin @jodibinva]

@Ford is losing customers left & right w/their failure to get #Bronco orders out. Why are they putting demos on lots when people can’t get what they ordered? We tried our best to give them $65K, but @Jeep was happy to take our money! #badbusiness