Vivek Kumar

[Vivek Kumar @contactsvivek]

Dear @SkodaIndia

Thank you for the update.

Yes, the dealership has connected with me and I appreciate their willingness to inspect the vehicle further.

However, my original concern was not merely to be connected with the dealership. It was to obtain a detailed technical Root Cause Analysis and clarity on the sequence of diagnoses, along with confidence that there are no unresolved issues affecting the vehicle.

I will certainly cooperate with the dealership during the inspection. However, I also request that this case remain open until the technical review is completed and the findings are shared with me in writing.

Thank you.

[Vivek Kumar @contactsvivek]

Dear @SkodaIndia,

I am posting this with no intention of criticising or blaming anyone. My only objective is to get clarity and resolution.

I have emailed your Customer Care team twice with the complete chronology and supporting workshop documentation seeking a technical Root Cause Analysis (RCA) for my Skoda Kodiaq. Unfortunately, I have not received any acknowledgement of those emails. A phone call to customer care resulted in a routine service case, but my original RCA request still appears to be pending.

As an owner, what concerns me most is not just the incident itself, but understanding exactly what happened and the assurance that it has been fully resolved. Until then, I genuinely don’t feel the same level of confidence while taking the vehicle on long drives with my family.

I would sincerely appreciate if someone from the concerned technical/customer care team could connect with me, acknowledge my request, and help provide the detailed RCA.

Thank you.

[Spiritual GPS Service @AstroCounselVik]

The 12th house isn't about what you lose, it's about what you find when you let go.

What seems like the end of a cycle in the 12th house is, in fact, the beginning of deep transcendence.

[Vivek Kumar @contactsvivek]

@anujkamra Yep, agree.

[Vivek Kumar @contactsvivek]

@anujkamra Phewwww..take care buddy.

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Deja woo

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