@OctopusEnergy HELP PLEASE. Two weeks on, meters not working, app not working, no data, now cant add devices through app.. no response or fix’s..
https://t.co/NyLAJtKFw9
@OctopusEnergy So after two months this and two engineer visits. Meters worked last 3/4 weeks now no data and cant register device/connect Ev it says “ register interest for smart meters” will Octopus pay for my tax bill commute/hire car costs for work commute? As I cant charge
Back to this stage again after four weeks of working meters. Now unable to charge ev as the add device tab says register interest for a smart meter? Will Octopua pay my hire car charges when I cant charge my EV to commute?
@OctopusEnergy HELP PLEASE. Two weeks on, meters not working, app not working, no data, now cant add devices through app.. no response or fix’s..
https://t.co/NyLAJtKFw9
@OctopusEnergy So after having a second visit meter’s have been “ fixed “ to work for 3-4 weeks now offline again, or atleast my app shows no live data and cant charge ev as it says register interest for smart meters
Hey Paul, if you've recently had a meter exchange, it's normal for the meters to take around 2 weeks to connect and for you to be able to see your usage via the app. I'm here to help! If you could send me your details via DM, we'll look into getting you up and running. 🐙 https://t.co/1iy6beqydN