Craig Nicoll

Account Executive @NiceLtd

Knowledge is limited; imagination will get you everywhere

[Craig Nicoll @craignicoll3]

WEBINAR: Best Practices to Protect Your Customers From Identity Theft and Account Takeover
Presented by: Johan Hybinette and Amiram Pinto, NICE
Thursday, March 19, 2020 at 1:00 p.m. ET

REGISTER NOW >>
https://t.co/cH71ZIw5mV

#CX #identitytheft #data

[Craig Nicoll @craignicoll3]

The mash up is brilliant. I'm writing a book :)

[Jimmy Kimmel @jimmykimmel]

When it comes to killing terrorists, @RealDonaldTrump won’t settle for less than the A list! #BragDaddy

[Craig Nicoll @craignicoll3]

Want to improve your #customerexperience in the #cloud?

See what our VP UK&I, Matthew Addison, has to say on how to get the most out of your #business & #technology in @TheEconomist >>
https://t.co/Kf5rcmr5H2

[Craig Nicoll @craignicoll3]

Join us for our debut on #LinkedInLive as we explore the world of performance management and tackle 3 best practices for getting it right. 

Tune in on September 26th at 3pm >>
https://t.co/dTzetVNE3P

#NICELive #NPM #performancemanagement #custserv #CX

[Oxford Mail OUFC @OxfordMailOUFC]

GOAL! #imps 0 #oufc 6 (TAYLOR)
⏱️79

[NiCE @NICELtd]

Can robots really create happier employees by eliminating the boring, repetitive, and mundane tasks?
#NICEbyNasDaily

[Bristol International Balloon Fiesta @bristolballoon]

Just in from @MoodyColin!!! Eeeek!!

[Craig Nicoll @craignicoll3]

Still using soon to be extinct technologies?

When you move your contact center to the cloud don’t compromise on legacy, go with CXone >>
https://t.co/94k0WrKyXk

#CXone #CX #Ccaas #CloudCX #CXCloud #ContactCenter

[Craig Nicoll @craignicoll3]

This is your last chance to register for the event of the year, Interactions EMEA!

Check it out here >>
https://t.co/vGk2Yppw0g

#NICEi19London

[Craig Nicoll @craignicoll3]

NICE announces a new era of complete digital experiences, accelerating the Cloud Experience Revolution led by CXone With the Acquisition of @Brand_Embassy.

#CXone is expediting enterprises transition to smart digital conversations >>
https://t.co/Q2JOBGZxYl

#ai #automation

[Craig Nicoll @craignicoll3]

Who better than dynamic TV presenter @junesarpong to join the award-winning actor and writer Steven Fry in conversation at Interactions 2019 London?

Register now >>
https://t.co/84dq2uGFVg

#NICEi19London #veryNICE

[Craig Nicoll @craignicoll3]

Thomas Cook was able to reduce their processing time from 3 days to 3 hours with the help of NICE RPA.

The robots executed the work 4 times faster and with 100% accuracy. See how >>
https://t.co/UxHlzQCpDB

#RPA #RobotsareNICE

[Craig Nicoll @craignicoll3]

1.5M jobs are at 'high risk' of automation, but there's no reason to panic, says Sharon Einstein, VP EMEA Robotic Automation & AI at NICE.

Read the full piece via @Forbes >>
https://t.co/EWAu4Xt5Iu

#automation #AI #RPA #robotics

[Craig Nicoll @craignicoll3]

@CreaseyEd explains the importance of the journey excellence score as customers increasingly want a personalised, simple and rapid experience across all channels.

Read more via @callcentrehelp >>
https://t.co/nfEgbAyUDU

#customerexperience #contactcentre

[Craig Nicoll @craignicoll3]

The expectations and demands of the next generation of customers is bringing the global contact center industry into a new era.

Find out how your contact center can give the #Millennials and #GenZ the #customerexperience they need here >>
https://t.co/wzpJDf8aqg

#Nexidia #PBR

[Craig Nicoll @craignicoll3]

@wossy Just can't get enough?

[Craig Nicoll @craignicoll3]

EMEA WEBINAR: Digital Transformation and the Contact Center: How to Succeed
Presented by: Donna Fluss, DMG Consulting LLC and Aviad Abiri, NICE
Thursday, March 28th at 1pm GMT

REGISTER NOW >>
https://t.co/eo67uvDSlw

#contactcenter #customerexperience

[Craig Nicoll @craignicoll3]

WEBINAR: Take Your Quality Program to Infinity and Beyond
Presented by: Kim Steele, Business Consultant, NICE and Lauren Maschio, Product Marketing Manager, NICE
Thursday, March 14th at 1pm EST

REGISTER NOW >>
https://t.co/9uQnOOIWCV

#contactcenter

[Craig Nicoll @craignicoll3]

NEVA has won a Gold Stevie at the 13th annual Stevie® Awards for Best Contact Center Solution!

Learn more about the award here >>
https://t.co/NR2ReoxUlt

#NEVA #LeaveittoNEVA #automation #virtualattendant #StevieAwards