Cris here, Evernote Product Lead. I’m sorry to hear that.
I’ll investigate what happened, as we’re determined to fix it. In the meantime, if you’ve opened a ticket, please send me the ticket number, it’ll make troubleshooting easier. Tickets can be opened via https://t.co/G5FlNgqZfK
We’re committed to significantly improving the Web Clipper’s reliability and expanding its features.
@flowstatevis@evernote That makes sense. Could you give me the ID of a note where this happened? A note’s ID is the last part of its link (so you can copy the note link and send me the whole thing or just the last part).
@vboctor@evernote Hi Victor, Cris here, I lead product at Evernote. Sorry to hear this, and I’d love your feedback on how we can improve. Can I DM you? I’d like to set up a call and see how we can make Evernote work better for you.
Hi, Cris here, Evernote’s Product Lead. Sorry for the trouble. The email service was experiencing delays, so some password-reset emails arrived late or with links that had already expired. It’s fixed now, so please try resetting your password again. If you’ve already opened a support ticket, send me the number and I’ll take a look.
@ugetsu0224@evernote I see, sorry about that. We’ll make a dedicated effort to review all the pop-ups, paywalls, and banners that appear and make the experience more focused. Thanks for the feedback.
@flowstatevis@evernote Yep, we’ve worked on fixing this, but it looks like an edge case slipped through. If it happens again, please export the logs and share them here https://t.co/pd5j5dB9HI so we can investigate and track down what’s triggering it.
Hi, Cris here, Evernote’s Product Lead. Sorry for the trouble. The email service was experiencing delays, so some password-reset emails arrived late or with links that had already expired.
It’s fixed now, so please try resetting your password again. If you’ve already opened a support ticket, send me the number and I’ll take a look.
When I joined @bendingspoons, @evernote was the first big product I got to work on.
Love seeing how far it’s come since 2023, and how @_elimanzoni is making it shine ✨
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