HelpDesk||•Currys

69.5K Followers. 102K Likes

[HelpDesk||•Currys @currys_ccs]

@robertjwall Hello @robertjwall, I understand you are disappointed with your experience we would be happy to help. Please follow back and send me a direct message so we may better assist. Thank you
^Mart

[Robert Wall @robertjwall]

@currys Now entering my third month with my mobile trade in not sorted out. Coming soon: the rudest quotes and the biggest fibs from chat transcripts and more. Unbelievable.

[HelpDesk||•Currys @currys_ccs]

@T4268349232534 Hey @T4268349232534, kindly follow back and DM us your claim for further assistance. Thank you
^Sule

[T @T4268349232534]

DONT WASTE MONEY OR TIME @currys

THE WORST COMPANY.

GO SHOP ELSEWHERE BETTER DEALS AND SERVICE

[HelpDesk||•Currys @currys_ccs]

@andrepotter Hi @andrepotter I understand you are disappointed with your experience we would be happy to help. Please follow back and send me a direct message so we may better assist. Thank you

[Andre Potter @andrepotter]

@currys this is why @currys don’t care about the customers! been told for over 3 weeks now will be called within 48 hours! Still nothing. Be aware of poor after sales service!

[HelpDesk||•Currys @currys_ccs]

@the_saffman Would you please follow back and send us your complain on our DM for assistance. Thank you
~ Lisa

[J @the_saffman]

@SamsungUK yesterday it took over 3 minutes for this QLED TV to actually turn on - after the usual black puddle that spreads from top right to lower left.. then lots of off/on repeats by itself (it stops responding to the remote).

I thought you lot were premium?
@currys

[HelpDesk||•Currys @currys_ccs]

@the_saffman Hello @the_saffman kindly follow back and DM us your claim for further assistance. Thanks
^Prudence

[J @the_saffman]

@currys so now you're collecting it on a Saturday leaving us with no TV and a 10 year old son who will have no TV to watch while his mum is in bed after a night shift and I'm at work.

What happened to the video upload page? What happened to the engineer visit?

Terrible!

[HelpDesk||•Currys @currys_ccs]

@xfilesgem Hey, thank you for airing out your complaint. Kindly follow back and share your experience through a direct message for further assistance. Thanks
^Wendy

[Gemma @xfilesgem]

No way to email @currys virtual chat says can raise compliant to higher department and response in 10 days ARG that is half my complaint. Poor curry customer service
Anyone know valid email address for serious complaints? Letting trusted manufactures down @SamsungUK

[HelpDesk||•Currys @currys_ccs]

@jadahunt12 Hi, we'd be happy to address your concerns with you directly. Please follow back and DM us for better assistance. Thanks ~ Shelley

[jadahunt @jadahunt12]

@currys shocking customer service, customers ignored, complaints not dealt with, consumer law ignored Lazy customer service, and the list goes on. My advice is don’t bother !

[HelpDesk||•Currys @currys_ccs]

@solmanUK Hi @solmanUK, we'd be happy to address your concerns with you directly. Please follow back and DM us your claim for better assistance. Thanks
^Wayne

[CSO @solmanUK]

@currys you are still holding £69 for a product I did not even collect from your store and you acknowledged I returned and you cancelled the order on September 20!! Daytime robbery. Your customer service sucks.

[HelpDesk||•Currys @currys_ccs]

@hugh_searight Hi, we'd be happy to address your concerns with you directly. Please follow back and DM us for better assistance. Thanks ~ Dan

[Hugh Searight @hugh_searight]

@currys I’ve been trying for months to get a repair for my faulty tumble dryer. You keep fobbing me off to the manufacturer and you have no formal complaints channel. You are in breach of the Consumer Rights Act— please can you have someone contact me urgently?

[HelpDesk||•Currys @currys_ccs]

@andrepotter Hey @andrepotter would you kindly follow us back and DM us your claim for further assistance. Thanks
~ Hiram

[Andre Potter @andrepotter]

@currys I have sent 6 emails and many phone calls still waiting for a call back. U have no respect for customers just take the money and don’t care, I have put a freedom of information request and still haven’t heard so I will taking it a lot further.