We’re now forming our Founding Board to help shape our work. We are seeking the following roles.
Chair of the board
Finance/Treasurer
Legal/ Governance
Comms/ Public Affairs
I’ve been working in CX for two decades, running training, keynotes and sessions. Recently something has genuinely surprised me. I always ask about great or poor experiences. Recently almost every positive experience has mentioned @OctopusEnergy@g__j incredible 👏 #cx
📝 Event Summary: #CardiffUniSmallBusinessNetworking📝
Last week, attendees at this event to connect in person and hear from Andy Dodge (@cyberhwb) & Miles Courtney-Thomas (@customer_start)
If you missed out, check out our upcoming events in Wales: 🔗 https://t.co/GLlE47sj9t
We’ve added some extra dates for our FREE ‘The Power of Customer Experience’ webinar. It’s a fun and fresh look at CX, why not join us. https://t.co/5jvQXgoGO9 #CustomerExperience
I’m here at the beautiful Hensol Castle working with the Wales Quality Centre this morning to deliver a talk on ‘The Power of Customer Experience’ to industry leaders across the country. Wish me luck :)
Take your career to the next level while improving Customer Experience at your company.
Tell us how you will use this course to help make the world a better place for a discount code. Contact us for details. 🚀
We need to change the way we think about Customer Service & Experience. We must equip those working with customers with the skills needed for the future centred around Customer Centric mindsets and empowerment to make a difference.
Customer satisfaction in the U.K. is falling.
It’s time to ‘Level up’ and provide the right skills for the future to generate prosperity, innovation, jobs and investment.
Read the Customer Start blog here for more details. https://t.co/a1T5Hy57QW #CustomerExperience
Every business is unique, and so are your customers. That's why we don't do one-size-fits-all. Our experts tailor your customer feedback surveys to fit like a glove, capturing the essence of what you need to know. Tailored insights for strategic growth! 🎯
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