@Uber customer service is actually fucking terrible.
If you’re thinking about using them, just know that if any issues occur, you not gone be able to talk to NOBODY.
Just a shitty chat with a 6-12 hour wait between every single reply. Somebody is gone blow y’all up one day
@crewuberask It doesn't allow me to send a DM. Can my matter be looked into on the Uber app under my profile. I have been on the help site all day, but no communication has been made to resolve the issue I've reported.
@Nobnacci Hi, we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly follow back and DM your reachable number for assistance.Thank you
Nothing upsets me more like Uber's unauthorized charges. No trips request but a certain amount of money has been going to Uber each month, and I'm not subscribed to any Programe. I'm in distress because I did not consent nor was I aware of these charges @Uber_RSA@Uber_Support