@JetBlue B6 1966 GEO→JFK was delayed all night, then canceled after the aircraft arrived. No agents available, phone wait 590 mins, and now we’re being told we must wait even longer for our checked bags because they have to unload the aircraft and then bring our bags out separately. We already paid $496 for alternate travel just to get home. DM sent—please escalate this NOW before we miss our replacement flight.
@JetBlue B6 1966 GEO→JFK was delayed all night, then canceled after the aircraft arrived. No agents available, phone wait 590 mins, and now we’re being told we must wait even longer for our checked bags because they have to unload the aircraft and then bring our bags out separately. We already paid $496 for alternate travel just to get home. DM sent—please escalate this NOW before we miss our replacement flight.
JetBlue B6 1966 GEO→JFK was delayed all night, then canceled after the aircraft arrived. No agents available, phone wait 590 mins, and now we’re being told we must wait even longer for our checked bags because they have to unload the aircraft and then bring our bags out separately. We already paid $496 for alternate travel just to get home. DM sent—please escalate this NOW before we miss our replacement flight.
@JetBlue@JetBlue This is unacceptable. At GEO, Guyana, passengers are lined up with no JetBlue agent in sight. Phone wait: 296 minutes. Chat: unanswered. We were told to arrive on time in case the flight moved earlier, yet it’s now delayed until 5:00 a.m. Send a representative NOW.
@JetBlue Flight #1966. We need an actual JetBlue representative at the counter and a clear written update on the departure time, check-in, baggage, and whether passengers are expected to remain at the airport all night. Please respond immediately.
@Lufthansa_USA@Airbus Luftansa won't give me a Credit for my flight even though I provided them documentation like they asked. They want your money but don't want to provide you a service! Stick with a US based carrier !
@Lufthansa_USA I just called Lufthansa to try and get a travel credit or change my flight. As soon as I got routed to a rep I could hear them breathing and office noise in the background. They stayed on for 10 seconds then hung up. What bad customer service after waiting 14 minutes on hold.
@esra_sngl@vfsglobalcare@VFSGlobal VFS Global demonstrates how little they care in every interaction they have. No transparency, no accountability, and all their employees at their NYC facility, in particular, make up rules without any policy to cite them from. Poor leadership
@EversourceMA My apologies for attaching you Verizon is my cable provider thank you for your timely response though as you can see they still haven’t yet 😊