YakCX

I’m Hannah (CCXP)! A Customer Experience consultant & trainer in wonderful Warwickshire, UK. #1 Best Selling Co-author of ‘Customer Experience’ book.

[YakCX @cx_yak]

Great session for CX Day In the UK @CXPA_Assoc

[Naeem Arif ~ CCXP, MBA, SAP @NaeemArif_]

Fascinating to listen to the #Psychology of keeping your #customers interested for more than 4 seconds in today’s #CXMids #CXDay2020 event.

[YakCX @cx_yak]

Missed the 1st Midlands @CXPA_Assoc event last week? Read the event round up here : https://t.co/BxJi5NIFAJ

[YakCX @cx_yak]

Hearing from @WeAreInMoment ‘s Tracey Pankhurst - hot off the press insights for a Post Covid world @CXPA_Assoc #midlandsnetwork

[YakCX @cx_yak]

Thanks for coming! @AlexHyphen

[KFC UK @KFC_UKI]

A Level results not great? Don't worry, I didn't even do them and I now peddle chicken on Twitter for a living and I cluckin' love it. #BTECGangRise

[CXPA @CXPA_Assoc]

CX Day is only 2 months away!📣Is CX Day on your calendar on Tuesday, October 6th! 🙌 We can't wait to celebrate with you! 🎉 Stay tuned to learn ways you can be involved in this special global celebration on Tuesday, October 6th! #CXDay #CXDay2020 #CX #CustomerExperience

[YakCX @cx_yak]

Don't miss this! Are you in customer experience, customer service, insights? Join the new @CXPA_Assoc Midlands Network's 1st meeting on the 20th Aug & hear from great speakers. Free to sign up & you don't need to be a member. https://t.co/GxKIEmFMQ6 @trishwilletts @CWBFestival

[YakCX @cx_yak]

Hear from @ClareMuscutt at the 1st @CXPA_Assoc Midlands, UK Network meeting on the 20th August. She'll be talking about her very exciting new venture - Women In CX #WomenInCX #customerexperience #birmingham.
Book Your Free Place: https://t.co/GxKIEmFMQ6 @NAConsultingLtd

[YakCX @cx_yak]

Having a tribe in biz is so important - here's an article Janelle Mansfield @AmplifiedCx & I wrote for @TheCXMagazine with our ideas on how to find a like-minded network & supporters https://t.co/gI9MzoEQX6 #customerexperience #FindYourTribe #CXbook

[YakCX @cx_yak]

Have you heard? There's a new @CXPA_Assoc network in town! Join us at the first CXPA Midlands, UK Network meeting on 20th August 2.30-5pm. Hear from @WeAreInMoment @ClareMuscutt and more! Register Free - https://t.co/GxKIEmFMQ6 #customerexperience #birmingham #coventry

[YakCX @cx_yak]

Judging at the UKCX awards 19 was a brilliant experience. Having been on the other side of the table a couple of years previously I wasn't sure what to expect but it was enriching. I'm really pleased to announce I'll be judging again this year at the UKCX Awards 20. @awardsinter

[YakCX @cx_yak]

If you’d like some help getting your Trustpilot off the ground - get in touch. #customerreviews

[Trustpilot @Trustpilot]

Tap into your customers' desire to share their experience and get tons of #reviews from your customers when you sign up with Trustpilot today! #feedback https://t.co/Q1lFNdvTYS

[YakCX @cx_yak]

@KFC_UKI Missed the Killers & Camper Calling with @The_Stickmen 😭😭😭

[YakCX @cx_yak]

Take a read of my pointers on utilising reviews in your biz on platforms like @Trustpilot @Yelp or @Feefo_Official #customerreviews #customerexperience

[Customer Experience Magazine @TheCXMagazine]

In this customer review know-how, Hannah Foley CCXP explains the three main boxes you should have ticked so your customers can talk about their experience.💡

Read more at: https://t.co/u0GTsLXC1f

@cx_yak
#cx #customerreviews #customerexperience

[YakCX @cx_yak]

Get in touch! I can help you get set up with @Trustpilot and make reviews drive your growth #customer

[Trustpilot @Trustpilot]

1 in 5 consumers aged 18-24 say they trust brands less than they did 12 months ago. Hear what else consumers are saying in our #report with @Canvas8 to learn how you can build #trust with your consumers today ✨. https://t.co/dyPHVYEMNE

[Trustpilot @Trustpilot]

We can upgrade the 🌍 with #reviews, but first, let's do our part and #socialdistance.

[YakCX @cx_yak]

@Khalid_Karim @theraggitapp @MayKingTea @MidsRetailForum @mrdansolutions @TheCXMagazine @GrBhamChambers @Kantar_UKI @ModernRetailUK Loved it! Thanks for putting it on - you guys crushed it!

[YakCX @cx_yak]

@mrdansolutions telling us about the recently founded CX Brussels network! #CXMids

[YakCX @cx_yak]

@mrdansolutions showing us what customers want #CXMids

[YakCX @cx_yak]

No one else got the memo about hats & masks being good etiquette on remote conference calls except me & @consultingchris 🐃 🦸‍♂️ #CXMids