@northernassist Hi. For a delay repay claim with a flexi season ticket issued in the Northern app, what do I use for the ticket upload? I can't see a way to get yesterday's ticket up with a QR code. Is the booking confirmation email sufficient?
@gro_tsen At Hearst Castle in California we were repeatedly told, “Thank you for not leaning!” (i.e. against walls) whilst on the tour. It struck me as very odd and passive-aggressive, at least to my British ears.
@northernassist All sorted not long after you got back to me. Looked like a problem with whatever system does the activation process as I was seeing similar in the Northern app. Thanks for the quick reply though ☺️
@AvantiWestCoast Morning! I’m signed up to alerts, but any idea when the timetable for Sun 8 March EUS-SPT will be confirmed? Don’t want to book my outbound journey on Fri 6 until I know I can get back home 🫣
@RoyalMailHelp Hi! I submitted a fee refund claim on 29 July for a Special Delivery 9am parcel that wasn't delivered on time (ref KH428435330GB). Can you follow this up for me or do I need to call?
@timehop 👋 Is Facebook integration currently broken? I was trying to reconnect but got stuck in a login loop, and after fully disconnecting and trying again I get a message saying the app isn’t active.
@northernassist Morning 🥶 Any idea what has happened to the 0753 from Marple to Manchester? Didn’t turn up but not showing as cancelled or delayed. Crossing fingers for the 0808.
@MartinSLewis You can use your domain as your handle on Bluesky. Could help with trust/verification. It’d take your domain admin five minutes to set up. https://t.co/Uzei6MaTLY
@AndyBurnhamGM@northernassist Guess I’m leaving work early or hanging around town for a couple of hours tonight 😐
…unless this is a ploy by @northernassist to boost Manchester’s after-work-drinks economy!
@northernassist Morning! How come the 07:40 Marple to Manchester train is only 2 carriages again, for the third week running? Gets very busy before it even leaves Marple. No notification on your disruption page either.
@northernassist I don’t doubt it but not having a notification doesn’t help me plan my return journey later on, and also service on this route is already reduced due to the line closure towards New Mills. Any chance you could pass the feedback on to the team who plan this sort of thing?
@askesure Thanks for nothing today. An hour's wait on web chat (you said 20 mins at the start), only to be told you can't process changes to home policies before renewal. Agent's default response was to cancel my policy "as it no longer met my needs". What the hell?