Daniel Bausor

#CX & #CustomerGrowth expert on a mission to inspire leaders in the #CustomerEconomy.Coauthor @TheCustCatalyst #Speaker #MakeHenleyShine & @childrensociety fan

[Daniel Bausor @danielbausor]

Is the 'Charity Success Manager' the future of #Nonprofit Growth? Charities face higher costs, funding cuts & supporters with less time & money. What if the solution lies in the #tech playbook with Customer Success Managers #CSMs #charity
@CharityTimes https://t.co/XsjzdaGZee

[Daniel Bausor @danielbausor]

@Wonderful_ai raises $100M Series A & claims its #AI agents are already managing 10s of thousands of customer requests daily with an 80% resolve rate H/t ⁦@TechCrunch⁩ #cx https://t.co/shm6IF7Ums

[Daniel Bausor @danielbausor]

@missdianemorgan Q Who do you think you are? A. You are a comedy genius from your opening head turn to your great, great… granny 👵’she packed a lot in’! This #bbc 📺series has never made me laugh 😆 so much

[Sarah Gaventa @sgaventa]

Good to see the ⁦@IlluminatedRiv⁩ bridges and Tower Bridge turning red white & blue to commemorate VE Day.

[Daniel Bausor @danielbausor]

Is the 'Charity Success Manager' the future of #Nonprofit Growth? Charities face higher costs, funding cuts & supporters with less time & money. What if the solution lies in the tech sector playbook with Customer Success Managers #CSMs. @CharityTimes https://t.co/YwKWs8b6W2

[Daniel Bausor @danielbausor]

Interesting to see this as part of the #digital #cx

[Xibo @xibosignage]

That’s a wrap on the @RetailTechShow 2025!

AI, immersive experiences, and cutting-edge #tech are shaping the future of #retail—it’s exciting to see what’s next!

Stay ahead with our Top 7 Retail #DigitalSignage Trends for 2025 👉 https://t.co/HlEpY60XXO

#RTS2025

[Daniel Bausor @danielbausor]

@GainsightHQ I'm looking for any #customersuccess implementations for charities - and if possible any in the UK/EMEA. Can anyone help me?

[CSJ Foundation @CSJFoundation]

💡Great initiative by our CSJ Alliance partners to help schools support fatherless boys👦

@CSJThinkTank are set to launch our Lost Boys: State of the Nation project next month, looking at why boys are falling behind📉

More here👇 https://t.co/busdAgYNQC

[Daniel Bausor @danielbausor]

Great #cx & #service from @ao on Sunday despite the storms

[Campaign @Campaignmag]

Marketing Society Brand of the Year winner revealed https://t.co/Yk3ONjL541

[Daniel Bausor @danielbausor]

Interesting post on scarcity #marketing via @MarTechSeries
& how self-optimising journeys allow #brands to automate personalised #customerjourneys, tailoring each interaction based on customer behavior.

[MarTech Series @MarTechSeries]

Scarcity marketing can be a powerful tool to increase demand. When done right, scarcity drives urgency and motivates customers to act quickly. https://t.co/nVOeokHm6s #marketing #martech #technology

[Daniel Bausor @danielbausor]

Great to hear @johnrobertsAO @ao on @BBCr4today looking at #AI for UK growth through the lens of customer first like automating better delivery times for customers. Plus great point on how the Govt needs to be brave on public sector reforms to drive #productivity #cchange

[Daniel Bausor @danielbausor]

#AI #copyright needs cross border rules to protect IP & #creativity while @satyanadella in London said he wants #Japan ‘s model allowing analysis of copyrighted material

[Media Guardian @mediaguardian]

Rupert Murdoch’s Dow Jones and New York Post sue AI firm for ‘illegal copying’ https://t.co/MiTD6kxgl3

[Daniel Bausor @danielbausor]

Every customer journey step matters. This is why #customerservice is the top (74%) factor affecting #brand loyalty & why 58% of customers switch brands. If #Marketing creates amazing touchpoints on the #customerjourney, they will fall flat if #CX doesn't match the brand promise.

[Daniel Bausor @danielbausor]

Good 👍 to join #Canvas24 yesterday & learn the latest on codifying #collaboration & #cocreation

[Miro @MiroHQ]

Insight starts here at #Canvas24

[Daniel Bausor @danielbausor]

@glcarlstrom thanks 🙏 for your insightful analysis of the situation in Israel & the Middle East

[VentureBeat @VentureBeat]

Nvidia just dropped a bombshell: Its new AI model is open, massive, and ready to rival GPT-4 https://t.co/9fVonmyuOH

[Daniel Bausor @danielbausor]

I agree that Shoppers of the future are far more analytical, using #data to find #USPs of a product or service & seeing if the business’s values align with theirs ##customerjourney #CX #VoiceoftheCustomer

[Ashutosh @AshutoshCK]

#CustomerExperience #cx #retail #onlineshopping #phygital #ecommerce

[Daniel Bausor @danielbausor]

Great #advocacy from Will Poulter to spread the word to find a cure for #Alzheimers & #dementia #wordofmouth

[Alzheimer's Research UK @AlzResearchUK]

"I'm so proud to be an Ambassador of an organisation that works so hard and commits so much towards trying to change the ending for people living with dementia".

Meet our new Ambassador, Hollywood actor Will Poulter, who explains why he’s supporting our search #ForACure.

[Daniel Bausor @danielbausor]

May Chen, GM @SHEIN_Official on adapting to #GenZ The firm has a far more customer-led approach with’Customer2Business’ vs old fashioned #B2C #ece24 #ecommerce