@PsyonixStudios You should consider removing free text chat from @RocketLeague - the things people say in-game are disgusting and borderline criminal, and children are seeing it. There are too many offenders to report everyone, and the penalties clearly aren't strong enough.
@virginmedia Nothing to do with me, you clearly haven’t read it properly. Just goes to show what lengths people will go to get your attention. I’ve lodged a complaint with Ofcom, I just hope loads more people do the same so they will investigate you again
@virginmedia You only see complaints on channels such as twitter because that's the only way your customers can get your attention. Your phone lines are dead ends and your support forums are useless. Your customers shouldn't have to resort to social media to get the support we're paying for.
If anyone has the time to start a petition for @virginmedia to be dealt with for their utter disregard for their customers, and the blatant daylight robbery they are committing, I'd be happy to sign it.
@virginmedia How many negative experiences is it going to take for you to operate your business honestly and actually serve your customers?
A search for "virginmedia" turns up tweets that are 99.9% complaints and pleas for help, every minute of every day.
@virginmedia Sure, take a look at all the tweets you're receiving every day... the majority of your customers are frustrated beyond their wits.
How your business continues to operate and rake in money is beyond me. Enough is enough.
For anyone getting nowhere with @virginmedia this is the Ofcom complaints form. Three days in and over 100 texts, 1 hour 40 minutes on the phone & god knows how many Tweets, I am no nearer to cancelling. Please re Tweet this until something changes.
https://t.co/vMgjGU7rv7...
@virginmedia I've just been informed that my monthly bill is going up due to "improvements" you've been making to my service - I've seen no improvements and the wifi availability and range in my house is still poor, so why am I now being charged extra for the same poor service?
For anyone in the UK, If you text ‘SHOUT’ to 85258 when you are in a dark place or suicidal, a trained crisis volunteer will text you back. This is great If you find talking on the phone challenging. It’s completely free 24/7.
Please RT you never know who might need this support