peDANtic

digital strategist | over thinker | plant buyer | succession lover | i am tangled headphones in the pocket of life

[peDANtic @danriquelme]

[Queer Eye]

Bobby: "I REDID YOUR ENTIRE HOUSE AND KEPT THE FURNITURE BUT REPAINTED IT AND MADE YOU QUILT FROM YOUR DEAD DAD'S SHIRTS"

Antoni: "This is how you make pasta"

Jonathan: "YAAAAAAAAAAAS"

Tan: "Wear a playful shirt over a t shirt"

Karamo: "Look in the mirror"

[peDANtic @danriquelme]

once again I am only here to complain

[peDANtic @danriquelme]

Hi @JHBWater the municipal drain outside our house is blocked, in turn causing sewage to run throughout our property 🤮 I logged the fault 24 hours ago and have escalated this morning, will we be attended to before the weekend?
REF: CSDFMC0531079

[peDANtic @danriquelme]

@priest_099 @CityPowerJhb

[peDANtic @danriquelme]

sorry for using this platform, it's only to have a breakdown regarding power outages

[peDANtic @danriquelme]

@CityPowerJhb @CityPowerJhb when we ask Emmarentia Ward Councillor Nicole Jonker to escalate on our behalf, nothing seems to happen either. how should one go about actually getting power in this city? REF: CP3490631

[peDANtic @danriquelme]

@CityPowerJhb we've been without power going on 60 hours now. when we log a fault on your website, it moves straight to "completed" without any actual resolution. when we call, a technician is assigned, but clearly is not actually attending to the problem.

[peDANtic @danriquelme]

@CityPowerJhb when I go to visit your office at Hursthill, I am told you are closed, even though you're meant to be open for another 30 mins according to the internet.

[peDANtic @danriquelme]

@Uber_Support Been over an hour and no one is assisting?! Will you reimburse me for the stolen package? I can send the invoice :)

[peDANtic @danriquelme]

Hi @Uber_RSA my parcel seems to have been stolen by my uber courier. Please assist?

[peDANtic @danriquelme]

@Uber_RSA hello - no one is responding and now i am unable to reach you through the help function on your app
Please advise?

[peDANtic @danriquelme]

@Uber_Support Wow so much for following up
Immediately

[peDANtic @danriquelme]

@Uber_Support I have dmd the RSA account - should i be dming you? Please advise

[peDANtic @danriquelme]

@Uber_RSA i ordered an uber courier. Was charged for it and the driver has stolen my package
Please assist

[peDANtic @danriquelme]

@CityPowerJhb after spending two hours trying to escalate the fault logged on Friday (96 hours ago) and being told that it is escalated we have been sent “allocated_REJ” what does this mean?!
Ref 3309072

[peDANtic @danriquelme]

96 hours without power, initial call logged on Friday, no one has come to assist and zero communication. The escalation number doesn’t work. Are you able to actually help or do community managers just sign their names on these responses @CityPowerJhb ref 3309072

[peDANtic @danriquelme]

@just_tlhogii @CityPowerJhb Feel like i am slowly losing my mind 😭

[peDANtic @danriquelme]

Waking up day 5 no grid power @CityPowerJhb ref 3309072

[peDANtic @danriquelme]

@CityPowerJhb I’ve been doing that since Friday

[peDANtic @danriquelme]

@CityPowerJhb The call was allocated at 8:30am 🙃 so not much help - is there any way to escalate or should i open multiple tickets to see if at least one of them would be answered?

[peDANtic @danriquelme]

@CityPowerJhb lost grid power at 1am on Friday 7 March. Logged a ticket that morning. No one came. Called this morning to escalate the ticket. No one came. Called again this afternoon. No one came. Been without grid power for 4 days now. Ref 3309072. Please help - DESPERATE DAN