Any Harry Potter fans 🧙♀️? Ever wondered which house you would get sorted to if you went to Hogwarts? Play SORTING HAT #VR (https://t.co/xCnYDCFECf) and make potions, meet your favorite wizards and even fight trolls on the journey to attaining your Hogwarts house placement!
Giving folks a chance to tell the story of an incident from their POV and creating timelines will help the group collaboratively see an incident's themes and contributing factors rather than focusing on a single root cause. This is a huge benefit over a form-filling session.
Take good care of old services, and they will take good care of you. Darrell Pappa, SRE at Blameless, shares what it was like migrating a service that manages requests for all customer instances! #SRE https://t.co/rIMtX8mXFY
"To align incentives, the first and most important step is to create a #blameless environment where team members are challenged to bubble up issues and reimagine processes and procedures." -@darrellpappa#SRE#SLO
https://t.co/iDXNqpXuSW
New content from Blameless #SRE@darrellpappa. In complex systems, customer happiness becomes a source of truth. But how do you make sure that the organization is on board? #SLO#blameless
https://t.co/GOH5F42CPr
Hey y'all, check out my first ever podcast! Thanks to @blamelesshq and @MissAmyTobey for being supportive and patient with a *very* green person.
Give it a listen, please tell me what you think, and if you'd be willing to have me on your awesome podcast, too!
SLOs are one of the key SRE tools that CRE introduces to our customers.
Today, thanks to lots of hard work from Alex, we're making our full set of SLO training resources available for you to re-use directly in your teams and companies: https://t.co/yb0a05sstn
Go wild!
Now available! Three early-release chapters of the "Building Secure & Reliable Systems" book:
https://t.co/rDHnU8Hak9
editors include @0xa6ea, @argvee, @stufferinhates
#SRE#security#reliability#srsbook