@Uber@Uber_Support I’ve been ignored in-app for 3+ days about a R245 refund a driver kept as excess cash. Ticket has been open with no resolution. If I don’t get my refund processed in 24hrs I’m filing with the National Consumer Commission SA. Case details in DMs. #UberSA
@Uber_Support I’ve been trying to get help with my refund for hours through the app and X, but I keep getting automated responses with no actual resolution. As a paying customer, this is frustrating. Can someone please properly review my case and process my refund?
@Uber_Support I need help with a South Africa cash trip issue. Driver collected R300 cash for a R34 ride and never returned my R266 change. In-app support keeps sending automated replies and refusing a proper investigation. Please escalate this for manual review.