David Wheable

Working in IT Service Management since 1998. During the day I'm a Principal Consultant with Forrester and in my spare time I run and have fun with the family.

[David Wheable @DavidWheable]

@Anoushka__S @hccs1978 This is actually Freya's friend Freya whose dad is called David - just to be really confusing!

[David Wheable @DavidWheable]

@hccs1978 Freya from Yr 7 with her rainbow

[Carrie Johnson @carriejohnson]

Resources for all businesses on from us (@forrester) on this dedicated resource site for COVID-19. No subscription required https://t.co/Ov7A6oTYkW

[David Wheable @DavidWheable]

Employee experience, customer experience and business results are correlated @forrester @Thomas_Husson

[David Wheable @DavidWheable]

The number of #CX execs will grow by more than 25% @forrester @Thomas_Husson

[David Wheable @DavidWheable]

Marketers will extend their investment in technology @forrester @Thomas_Husson

[David Wheable @DavidWheable]

RPA use and services will continue to expand @forrester @lkoetzle

[David Wheable @DavidWheable]

The rise of adversarial fashion to combat mass surveillance @forrester @lkoetzle

[David Wheable @DavidWheable]

Deepfakes will cost businesses €225m in fraud @forrester @lkoetzle

[David Wheable @DavidWheable]

We couldn't avoid talking about Brexit @forrester @lkoetzle

[David Wheable @DavidWheable]

If you thought 2019 was interesting then just wait for 2020 @forrester @lkoetzle

[David Wheable @DavidWheable]

And we're off - into by Mack Brothers to our predictions event @forrester

[David Wheable @DavidWheable]

Getting ready for @forrester London predictions event

[David Wheable @DavidWheable]

@TonyPriceAtWork @virtualclarity @JoshuaBrusse Still be good to catch up even for a short time. Enjoy your hols and say hello to @JoshuaBrusse for me

[Elaine @ElaineHutton1]

Here's my take on why the RFP no longer has a place in modern, digital business. RIP The RFP – This Is Not Your 1990s Vendor Selection Process https://t.co/as7h4jsPdA via @Forrester

[David Wheable @DavidWheable]

@fustbariclation They worked but the results (from the customer perspective) looked the same. The picture shows banking apps from different banks but they look almost the same

[David Wheable @DavidWheable]

Many digital transformation efforts have created undifferentiated results

[David Wheable @DavidWheable]

Ready for our Digital Transformation and Innovation Forum

[David Wheable @DavidWheable]

Our biggest fans this week: @saputertpec. Thank you! via https://t.co/xHH0ye8zGp