@dhlexpressuk I need to urgently speak to you about a package you failed to deliver today. Please can I speak to someone right away? I can only access a bot on your phone numbers and want to check my address is correct
@TfL I’m trying to find a payment on your website that I’ve been charged for (and want to dispute it!) but your contactless website is down? Due to cyber security? Please can you find the details of my charge for me?
@LNER can you guide me on how to get a refund for last nights disrupted journey Peterborough to kings X? We stayed in a hotel and plan to get back to LDN via your service today, but obviously looking for hotel taxi & food cover last night and refund for our journey. Thanks.