Daniela Boyd-Waters

Healthcare Comms - Associate Director at Ruder Finn.

[Daniela Boyd-Waters @dboydwaters]

@dhlexpressuk I need to urgently speak to you about a package you failed to deliver today. Please can I speak to someone right away? I can only access a bot on your phone numbers and want to check my address is correct

[Daniela Boyd-Waters @dboydwaters]

@TfL Can you help me understand a charge on my bank account for a journey I don’t recognise though?

[Daniela Boyd-Waters @dboydwaters]

@TfL I’m trying to find a payment on your website that I’ve been charged for (and want to dispute it!) but your contactless website is down? Due to cyber security? Please can you find the details of my charge for me?

[Daniela Boyd-Waters @dboydwaters]

@LNER you’ve refunded me for my train tickets but not my hotel from a July delayed train where we got abandoned at Peterborough. Please can you help?

[Daniela Boyd-Waters @dboydwaters]

@LNER I am yet to receive responses for my delayed journey and hotel expenses on 29 July - please can you let me know why there’s a delay

[Daniela Boyd-Waters @dboydwaters]

@LNER can you guide me on how to get a refund for last nights disrupted journey Peterborough to kings X? We stayed in a hotel and plan to get back to LDN via your service today, but obviously looking for hotel taxi & food cover last night and refund for our journey. Thanks.

[Daniela Boyd-Waters @dboydwaters]

@sarahknapton @LNER I Spoke to the info desk - no trains until at least after 9pm

[Daniela Boyd-Waters @dboydwaters]

@LNER will we be able to use the our train tickets to Berwick tomorrow?

[Sky Sports Football @SkyFootball]

Southgate, you're the one ❤️

[Wimbledon @Wimbledon]

It's clear to see what @andy_murray means to the world of tennis 🫶

#Wimbledon

[Daniela Boyd-Waters @dboydwaters]

@chloexarsenal Are you selling it? X

[Daniela Boyd-Waters @dboydwaters]

@_aliceedKasyoki What evening pls?

[Daniela Boyd-Waters @dboydwaters]

@summersoff_ Friday 2nd August standing tickets xx

[Daniela Boyd-Waters @dboydwaters]

I am selling Eras tour tickets in Warsaw for first weekend of August. And I am on the hunt for London Eras tour tickets #TaylorSwift

[Daniela Boyd-Waters @dboydwaters]

@luciamorag Friday 2nd aug standing

[Daniela Boyd-Waters @dboydwaters]

@aletoowelll This is for Friday 2nd!

[Daniela Boyd-Waters @dboydwaters]

@saluteAUT Re fucking tweet

[Daniela Boyd-Waters @dboydwaters]

@doobeedadee Did you get a refund in the end? deciding whether to bother with the protection added £10 ?

[Daniela Boyd-Waters @dboydwaters]

@eternalgws Anti hero (insecurities come through so strongly) and Begin Again!

[Daniela Boyd-Waters @dboydwaters]

@cultbeauty I’m not able to? Can you DM me pls? X

[Daniela Boyd-Waters @dboydwaters]

@cultbeauty hey - I just purchased my first product from you and entered the 15% discount and you only took 3p off my item? Can you help?