@Niva_Bupa would request a senior person from the claims settlement team to speak to me on priority.
It has not been a disappointing but disgraceful experience.
Client management is poor. Clients at your mercy and keep begging for rightful claim settlement
Reach me on 7065676565
@makemytrip expect a senior management team' member to speak to me regarding a booking and situation management.
I am a brand advocate hence giving another try to reach out to someone who has decision making authority.
Have seen worst behaviour from @makemytrip
@makemytrip@makemytrip Even more shameful is the behaviour and accountability shown by customer experience team.
They know nothing when it comes to situation management
@makemytrip Absolutely Ridiculed by your resolution and response time.
After making a booking,I am being prompted to cancel it
Would appreciate a Business Head who can take decisions to speak to me at the earliest
Iam an MMT Black Platinum customer but not anymore.
@makemytrip@makemytrip should review their internal processes. It's simple when you book hotel with MMT they are responsible for that particular booking. Who gave you authority to cancel my booking and process Refund.
@makemytrip Absolutely unprofessional and worst customer experience being a loyal customer for years.
@makemytrip has not only disappointed but honestly lost a customer with their behaviour on how to manage bookings and dealing with client of high tier.
Need to speak to a decision maker.
@makemytrip Waiting and waiting for a resolution.
If MMT cannot solve this issue of bookings made and check in denied.
Then you should delist the Hotel.
Please update on the alternative booking.
@airvistara Kudos to team on board flight UK742. Great in-flight team, clubbed with great service Excellence.
Rigzin, jumpi, Piyush, Priti, Sucheta
Thank you!
@RockWithboAt
Have been a victim of poor Customer service. Its been more then a month of follow up and the case is still unresolved Items missing in the Box - Case id - 26236817.
Can someone from the management speak to me personally & Priority - Extremely Dissapointing!