Deepa Bachu

Cofounder & CEO @pensaardesign. Transforming customers' lives with products/services that solve BIG unmet needs #DesignThinking. Ex @intuit Director.

[Deepa Bachu @deepabachu]

@kaushikb9 @nikhilkumarks +1 @nikhilkumarks, more women will come when you make it a more inclusive environment. Start there & the top + bottom funnel problem will vanish. Hiring a woman leader is a step in the right direction - she will help you make your environment more inclusive. Good luck!

[Deepa Bachu @deepabachu]

A good way to spend a Sat Evening at home -- learning through a real life example of a project using #designthinking #ItisFree :)

[Pensaar @pensaardesign]

Join us for our next open session: A real-life case study on the application of the design thinking process, followed by a Q&A. Got any questions about the DT process? Don't worry join us on Saturday to get it answered by the practitioners! Register now: https://t.co/5m664txhsx

[Deepa Bachu @deepabachu]

@pensaardesign we aren't afraid of failure but terrified of regret. We've used these challenging #covid times to try new things, things we have always wanted to do but hadn't made time for... Here is one of those attempts that served us well 👍 https://t.co/tVjfeLDnqp

[Pensaar @pensaardesign]

We are thrilled to inform everyone that we just launched our new course on Introduction to design thinking @udemy today. We have designed a hands-on online course on design thinking with our rich experience as design thinking practitioners. Enroll Now
https://t.co/Ma7gi9MqS9

[Deepa Bachu @deepabachu]

Tools provide you the structure to think, the rigor many of us need... This one is one of my fav ones #icebergtool to get to the deep set #mindsets & #beliefs Check out this & many of our other #DesignThinking tools on our website https://t.co/ckLZqSftc0

[Pensaar @pensaardesign]

M. Goodman's #Icebergtool is an #interactive template on our #Website now! Try it- https://t.co/3Nqc5ojxbR -& get a downloadable PDF sent to your inbox. Use to identify the underlying root cause of events by chalking out the patterns, structures & mental models. #systemsthinking

[Deepa Bachu @deepabachu]

And, if we look at this more personally... We need to look at change or improvement not from a perspective of just ease but from a perspective of satisfaction & happiness.

[Deepa Bachu @deepabachu]

#Sapiens: We (homo sapiens) know a lot about our tiny field of expertise but largely rely on others for their expertise. What happens when there are multiple opposing views on a topic? Inaction. Failure to act doesn't stem from lack of understanding
https://t.co/ZMYY05wl2s

[Deepa Bachu @deepabachu]

Tired of reading one-click access requirements?
Easy ✖️= better

#Designers, do remember: awesome experiences are satisfying, not necessarily easy!

The agricultural revolution left farmers living more difficult & less satisfied lives compared to hunter gatherers #sapiens

[Deepa Bachu @deepabachu]

Fact: companies that excel in design grow revenues nearly twice the rate compared to industry peers.
Embrace #customercentric strategies, improve not only products & services but the full user experience &, in some cases, the organization itself @pensaardesign #designthinking

[McKinsey & Company @McKinsey]

The role of design leadership is more important than ever. However, despite the number of design leaders doubling over the past five years, up to 90% of organizations are not maximizing this valuable resource. Why? https://t.co/ZEOXexcg3C #valueofdesign

[Deepa Bachu @deepabachu]

@pensaardesign Really enjoyed putting together the 3 part series on #research methods. Part 2 focussed on remote research, a big reality nowadays. @pensaardesign researchers @SnehaArvind @ArulGan80200859 totally rocked as moderators for the learning session 👍

[Deepa Bachu @deepabachu]

@Prakharks @pensaardesign Absolutely @Prakharks! Do take a look at a few of our case studies documented here: https://t.co/R8Cle1kaJH Happy to chat further where you have Qs...

[Deepa Bachu @deepabachu]

@pensaardesign Our first open session is underway with 40+ people learning virtually, together 👍
#PensaarOI with your questions to @pensaardesign

[Deepa Bachu @deepabachu]

@vijethashastry @IncubateIND @iesaonline @saplabsindia @Justinpaul87 @anzieee @KesavaReddy @gainforstartups @SAPStartupStudi @CiscoLaunchPad @iotevent @Ashok1956 @sindhuja109 Missed this unfortunately. @vijethashastry was this session recorded?

[Deepa Bachu @deepabachu]

Routines help me cope with the uncertain environment we live in today. Try it...keep to a schedule, make a meal plan, bring some certainty to your lives. Yeah, it is boring but it works 🙂

[Deepa Bachu @deepabachu]

@ravi_mohan Really sorry to hear @ravi_mohan Deepest condolences to you and their families. Heartbreaking 😢

[Deepa Bachu @deepabachu]

@makemytrip you guys suck! Even when @britishairways and other airlines are doing complete refunds you guys are not passing back the credit to us! That is just simply unscrupulous and bad ethics! #yousuck #nevercomingback Been on calls with you, emailed and still no luck 😡

[Deepa Bachu @deepabachu]

@makemytrip Having the same terrible experience as everyone else @makemytrip! Have booked on your platform on 3 different airlines. Airlines are giving us credit but you won't pass it on to us? #nevercomingback

[Deepa Bachu @deepabachu]

@AirbnbHelp Thank you for changing your cancellation policies in the given environment #Respect

[Deepa Bachu @deepabachu]

@airbnb do you have modified cancellation policies given the current environment? Can't find a number to call you & my message (your preferred mode of communication) has gone unanswered unfortunately. #disappointed

[Deepa Bachu @deepabachu]

@AirbnbHelp Still no response from you 😒