@nextofficial excellent customer service from Kelly at the Gallows Corner store. Had a faulty light fitting and she made it simple for me to exchange it with 0 issues
@HastingsDirect phoned to make changes to my insurance twice! On both occasions was told not possible at the moment and someone will get back to me. No call as of yet
Appalling behaviour from 2bakery staff at @marksandspencer@westfieldstrat they aggressively slammed a loaf of bread after my mum (pensioner) politely asked for it to be cut,then unbelievably called security on her. Management were called&dealt with it,but completely unacceptable
@AskNationwide a special thank you to Mahesh in the Barkingside High St branch who was fantastic this morning. Went above and beyond in my query & had a nice chat with other staff members. Glad there are branches still open serving the community
It is with immense grief that we convey that one of our beloved Indian Hammers Kumar Jasapara has left us on November 04.
Kumar was fiercely loyal, incredibly joyous and a proud Hammer through and through.
@TrippLuggage Trying to arrange a return for luggage, but the DPD option you provided is unusable, no local shops (including @RoyalMail Post Office) will accept it due to size. Frustrating & delays resolution.Pls provide an alternative return method or collection #PoorService
@CommunityFibre This matter has not resolved. Been going on since July 2024 and after various calls, emails and X DMs still continues... will you ever take ownership of your mistskes
@CommunityFibre your customer service team need to understand how to talk to a customer who has been charged with a product that requested to be taken off over 4 months ago
@gantshillhammer I received messages about how many shots on target we had and the improvement we'vehad since Moyes left. Well score line still said we lost
Special thank you to James at the Princes Street store in Edinburgh @marksandspencer who went above and beyond to help my Dad out when he was in a bit of a situation with his shoes. James as well as Vin and Kim at the shoe department displayed excellent customer care. Thank you