.@TUIUK my family are flying tomorrow morning and are told there are problem with our flights. I am trying to speak with you by telephone and have been on hold for two and a half hours. Please can someone contact me as soon as possible
@TUIUK we feel completely unsupported by you here. We’ve been on the phone - on hold - since 10:30 this morning. Also messaged you through the app. We’ve had no satisfactory support in relation to our flights. Please contact me urgently.
@TUIUK I got through to your team and half way through the conversation I was cut off. I had checked beforehand that they had my mobile and to call me back due to being on hold for almost three hours. So far not had a call back. Please contact me asap.