At the #WTOPublicForum, @ituc & @uniglobalunion jointly organised “What Lies Beneath: The Hidden Labour Behind Digital Services.”
Digital services depend on complex global supply chains — and on the often-unrecognised work of data annotators, human trainers, content moderators and many others, who frequently work in precarious conditions.
Our discussion put these workers at the centre of the conversation and explored how digital trade governance can better reflect the realities of the people who make digital services possible.
📣 The key takeaway: Trade policy must consider its impact on people. Workers and their rights need to be factored into the negotiation and governance of digital trade.
Digital trade cannot be truly inclusive without recognising, protecting and listening to the workers who make it possible.
@IP_Paris_@cowu_kenya@ilo@wto
🎥 What lies beneath: the hidden labour behind digital services
📅 16 September 2026
⏰ 10:30–11:30
📍 Room E, @wto Geneva
Behind AI systems, online platforms and digital services is a workforce whose contributions often remain invisible. Data annotators, human trainers, content moderators and other workers across digital supply chains perform essential tasks that keep the digital economy running.
Join us at the #WTOPublicForum for a discussion on how digital services trade rules can better reflect the human dimension of digital trade and contribute to more inclusive outcomes.
🎙️ Moderator: Diego Lopez Gonzalez @ituc
🎤 Speakers:
• Antonio Casilli @IP_Paris_
• Sonia Matete Kgomo @cowu_kenya
• Massimo Mensi @uniglobalunion
• Uma Rani @ilo
Organised by the International Trade Union Confederation (ITUC) and UNI Global Union (UNI).
🔗 More info: https://t.co/RaS4xi5KgO
🤖 New ITUC report out now: Artificial Intelligence – What are the implications for trade unions?
AI is reshaping the world of work — but without worker involvement, it risks deepening inequality, eroding rights, and worsening job quality.
📢 The ITUC is calling for strong regulation and a central role for trade unions in shaping the digital transition.
📄 Read the full report: https://t.co/mWbwYmNaTV
La defensa del sindicalismo internacional está en el corazón de nuestras políticas.
Compartimos agenda y espacios y seguiremos trabajando junto a @ituc y @luc_triangle en la defensa global de la democracia y del trabajo decente.
Minister Ebrahim Patel, USTR Ambassador Katherine Tai, ITUC General Secretary Luc Triangle & Executive Vice President of the European Commission Valdis Dombrovskis pledge their commitment to advancing workers' rights at the 13th WTO Ministerial Conference https://t.co/8s2YC5aZYz
NGOs Call for Free Speech to be Restored at WTO Ministerial in UAE
Abu Dhabi -- NGOs filed formal complaints with World Trade Organization (WTO) officials and key Member nations on the first day of the WTO’s 13th Ministerial Conference (MC13) in Abu Dhabi, UAE
Unions to @OECD#DAC#HLM The DAC should adopt a Recommendation on Enabling Civil Society in Development Co-operation which acknowledges the role of trade unions, and includes clear commitments and a clear roadmap for implementation and monitoring.
@DACchairOECD@TUACOECD
Avui al CCME parlen dels ODS, ara @mic_albarello secretària d'internacional i cooperació de @ccoocatalunya analitza els reptes laborals i econòmics que enfrontem a nivell global: dèficit de treball digne, augment de pobresa social, desigualtat de gènere i precarietat.
Diego López-González: "Des dels sindicats fem èmfasi de fer una transisió justa cap a una societat sostenible. Cal posar en marxa polítiques que ho fomentin".